Question about Dell Dimension 4600 PC Desktop

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PC shutsown problem

PC is about 5 years old. When I shot down I get error message that specific .exe programs don't shut and I need to end them manually. How do I fix this?

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  • Alicat1 Jun 16, 2008

    Appreciate the help. I ultimately tried the Dell online tech chat and gave the tech person access to my system. He got into the control panel and unchecked some boxes and the shutdown now goes smoothly. There was no spyware or adware.

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End the programs just by click on end program.

You might want to jot down which ones are giving you the problem and look them up in Google and see if it is adware or spyware in your computer causing the problem.

You can download Windows Defender from Microsoft.com for free to try to wipe it out if it is adware and/or spyware.

Posted on Jun 13, 2008

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Posted on Jan 02, 2017

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Hello EricS777

The part where it looks like your xp stuff and vista stuff switch drives is normal. Only the Operating System associates the hard drives by letters this does not mean your hard drive files are switching. This happens because D: drive is Root of Vista OS and Root of any OS in windows gets the C: drive lettering.

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I think the message means that something is crashing during system shutdown. When the crash occurs the OS launches dwwin.exe to report the error, however the windows operating system is shutting down and so the application can't launch make the system lockup or hang.

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