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If yes then there is a fault with the actual cartridge. Check you have removed the tape from the ink outlet if its still on it will cause theis error. If all appears right, try another GENUINE cartridge and claim the faulty one Please rate my help++++Thanks for using FIXYA
replace the colour cartridge aLSO AS IT NEEDS some specific colour to start this allignment and to complete but the colour is not getting printed so this error.
remove the cartridges from the printer.unplug the printer for some time.then again ON it and insert the cartridges and try .
sometimes it helps.
Try unplugging the power cord on the printer, hold the power button in for a few seconds, plug the power cord back in and turn printer back on. That should clear the error if it is stuck in the printer's memory.