Question about Dell Inspiron 1501 Notebook
I have a dell 1525 inspirion, purchased it about 15 months ago (warranty just expired). It needed a new battery; once purchased, I found the battery is not being recharged. Can now only run the laptop without the battery. Is this a common problem? Can it be repaired?
A friend thinks there's a rpoblem with the mother board.
Posted on Sep 06, 2009
Sorry to hear about the trouble.
Could be you have a lemon, or it could be that you don't have the software to support the files you're trying to acess/download/upload. I don't know about the Best Buy there, but here they are notorious for: unless you ask for and pay for the proper support software it's not installed and your good to go (ie..Adobe Reader for PDF files, Office for word docs, etc...). Good to go home and find that you have hours worth of finding and downloading in order for you to do anything other that play solitaire on your machine.
Posted on Jun 13, 2008
Things you can do.
If you are adamant on returning your system you need to be talking here: https://support.dell.com/support/topics/global.aspx/support/dellcare/outstanding_issues_care?c=us&l=en&s=gen
If you want the system to work right, I can help there too.
#1 You can request a factory imaged hard drive from Dell under warranty. It will have the same image the system had from the factory.
#2. To read Adobe PDFs, you need to download this Link: http://www.adobe.com/products/acrobat/readstep2.html?promoid=BUIGO (If you can't download, see #1)
#3. The cursor jumping can be fixed by going to control panel and reducing the sensitivity of the touchpad.
#4 Nobody here works for Dell, we just decide to help people. So your RANT is wasted here.
Posted on Jun 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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