Question about HP Photosmart C7180 All-In-One InkJet Printer

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Fax machine want send or receive it keeps saying Phone off-Hook!!!!

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It could be a bad phone cord between the machine and wall outlet.

Do you have a replacement phone cord?

Posted on Jun 13, 2008

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2 Answers

Can't receive a fax


Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

Mar 15, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

When I hit hook to send a fax I hear a click but I get no dial tone and the same on receiving a fax MP830


You only hit hook to hear the dial tone or use the machine like a speaker phone. To send a fax you press fax start. If you can't hear a dial tone when you press hook, there is something wrong with the phone line connection, or it's plugged in to the wrong plug on the machine. The phone line goes into the one marked with an L, the other with the pic. of a phone is for an additional telephone.

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Cannot send fax with a proper working phone line hooked up


I have exactly the same problem! did you find a solution or reason???

Mar 19, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

Cannot receive a fax but can send one out


Make sure your phone lin is plugged in the jack on the machine that says LINE not the jack that says TEL or PHONE. I have seen this before. the unit gets a dial tone and can send but will not answer.
Hope this helps

Mar 11, 2009 | Canon Office Equipment & Supplies

1 Answer

Can send but can't receive faxes.


if your fax is on a dedicated fax line, make sure your display says "fax only" or "auto". if not on a dedicated line, you'll have to give more info on what kind of hook up you have. in other words, is there an answering machine hooked inline, etc.

good luck,
razors

Feb 18, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Cannot receive faxes, but can send


Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Aug 25, 2008 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Sending faxes


You can hook a fax to any standard phone line. That is what they are designed for. The only issue is if you share the fax with your telephone, you will need to set the machine up to receive the fax before you answer the phone.

Jun 13, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Can not receive a fax


What you are experiencing is line loss.
What happens when you run a phone line to a fax with several items attaches is you lose varying signal strengths.
Seems like you should be able to say, ahh a phone line is a phone line. But you are losing one of or all of 3 things.
Either you phone line voltage is low, if its not low, your phone line current is low or you are experiencing Decibel loss.
All those have to be correct in order for the machines circuitry to pick up the call.
It's different dialing out, it just flips a relay to the line, just like you do when you lift your receiver.
On receive mode, It is the impulse from the incoming line that has to be correct to turn on the relay. So, not enough voltage, current or ampllitude. no activation of the components in receive mode.
I know it's not easy, or cheap, but when fax is important, a dedicated line is always the way to go.

Mar 01, 2008 | Brother FAX-575 Plain Paper Thermal

1 Answer

Able to send fax cannot receive fax


make sure phone line is pluged into line on fax,make sure fax is set auto.there should be a button on fax panel that say's receive mode.

Sep 07, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

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