Maxtor OneTouch 4 Mini 160GB External USB 2.0 Hard Drive Logo

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Posted on Nov 04, 2010
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When ever I plug in my maxtor onetouch 4 mini my computer doesn't see it so it doesn't come up. I was able to access my files before but it doesn't now...How do I get to my files again?

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  • Master 2,178 Answers
  • Posted on Nov 04, 2010
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Reboot the computer and plug the HD to the USB port again after the computer settles. Have Windows discover the device to install the driver and wait until it tells you that it is now available to use.

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0helpful
1answer

When I plug my maxtor in, I can hear it "thinking"

use an external usb ide( or if your hdd is sata,then use a sata cable)then insert to a working computer then you can copy your files
tip

Maxtor OneTouch 4 Mini overview

MAXTOR MANAGER & SAFETY DRILL SOFTWARE - Clarification
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
(Please also see tip 'PC RECOVERY & MAXTOR ONETOUCH 4 MINI SOFTWARE' for some more details about managing this invaluable, but problematic, software).

1.) The CD Included with OneTouch 4 Mini
- is only used as a boot disc for system restoration using 'Safety Drill' copies of a whole system
(see 5. and 6. below).
n.b. Maxtor Manager and drivers are not on this CD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2.) Maxtor Manager
- When the drive is new, the installation files for Maxtor Manager (a set of utilies), as well as a comprehensive User Manual, are pre-saved as files on the drive itself. This is why the manual strongly recommends copying and saving them on the PC for future use. This is just in case you need to format the drive and then cannot retrieve the files to reinstall the Manager program later.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
3.) Using the OneTouch 4 Mini without extra software
PCs already have the necessary drivers to run external drives so OneTouch can be accessed though its icon in the 'My Computer' window without any other software being required, and files can be copied and 'dragged out' or 'dropped in' as usual.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
4.) Installation of Maxtor Manager
- Installation just requires double clicking on the 'Launch' icon, which is among the file icons on the drive itself
chas6_2.jpg
This takes you through the installation steps to install 'Maxtor Manager' on the PC.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
5.) 'Safety Drill' Copies
- These are copies of the whole system in its current state, which may be saved onto the OneTouch drive by using the 'Safety Drill' utility, which is only one of the programs in the set of utilities accessed through Maxtor Manager.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
6.) Using 'Safety Drill'
- To use it to make a copy, first install Manager and run it, then click on the Safety Drill icon in the row of utility icons across the top of each page.
In the event of a disaster, full recovery to the date of the last or an earlier Safety Drill copy can be achieved.
This is done by putting the supplied CD in the PC's drive, ensuring that BIOS is set to 'boot from CD' (the default), connecting the drive, restarting the PC to boot from the CD (see 1. above), and following the on-screen instructions to restore from a Safety Drill copy which has been saved on the OneTouch drive.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
7.) If Maxtor Manager becomes corrupt
- e.g if Manager ceases to recognise the drive, or if the list of safety drill copies contains duplicates, it is time to uninstall and then reinstall it, which usually puts things right. But see 2.) if you should wish to format the drive as well, make sure you have saved a copy of these installation files from the drive :-
chas6_3.jpg
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
8.) Diagnose or repair disk errors, & check warranty status
- Seatools
is a free diagnostic, repair, and auto-warranty checker program which can be downloaded from Seagate.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
9.) To preserve the Setup Files
Installation of Maxtor Manager is performed by clicking the file marked 'Launch' which can be found amongst the setup files on the OneTouch drive itself, see 2. above. They are not on the CD which is provided.

The files can more easily be identified at first by exploring the OneTouch drive, where they remain unless the drive is formatted. It is a good idea to copy the setup files to PC because no download is available.
0helpful
1answer

My computer crashed a few days ago and my one touch mini 4 was used to restore most of my files to my new computer. Before I start using my Maxtor mini4 on myu new computeer for back, do I need an...

Hi, the new computer should recognise the OneTouch and find the right drivers when you plug it in.

The SafetyDrill recovery CD does not have the drivers on it. It is just for use as a boot disc if you want to completely restore your PC with a SafetyDrill copy which has been made earlier.

There is no installation CD but the Maxtor Manager utilities, including SafetyDrill, were originally on the OneTouch drive itself and should still be there if you explore it. To install Manager click on the icon called 'Launch' (which is a green forward triangle/arrow with an orange square off centre on it)

The 'guides' file should still be on the drive too.

0helpful
1answer

Hi there i hav ea maxtor onetouch 4 mini 120 gb.

Remove the hard drive from the Maxtor case, purchase an USB hard drive adapter case, and install the hard drive inside this case. Then you can connect this to the computer's USB port and if the hard drive is OK then this computer will detect it as an external USB hard drive, then you can open the folders and files and back them up.
0helpful
1answer

Unable to delete files in maxtor onetouch iii mini

Access can be denied for several reasons - if the file is in use or even part of it - try dragging the folder or file to your desk top and then delete it

0helpful
2answers

Light turns on but My Computer does not recognize the drive

Sounds like you lost the drivers for your external. W/ out an online PC you cannot download them either. Do you have a friend that could do this on their PC? That is the only way.

I’m happy to help further over the phone at https://www.6ya.com/expert/phillip_293d34ebcf028794

0helpful
3answers

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer

Are you connecting Drive via a USB hub or direct into two separate USB sockets on PC?
0helpful
1answer

Help with Maxtor onetouch 4

The Maxtor OneTouch 4 Mini is a portable hard drive, with USB interface.

What you have to do is, just connect your Maxtor OneTouch 4 MiniT to the one end of USB cable, after that insert he other end to your laptop USB por.

Wait for few moments your operating system will read your new connected portable hard drive.

After that you can find a new drive letter in your My Computer, thats for your portable disk drive.

thanks
Iqbal
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