Question about Brother IntelliFAX 4100 Laser Fax

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Brother Fax Machine 4100 - check or remove original message

Machine states "Check or remove Original; remove original and Press Stop."

Machine states this when no paper is in the machine. No paper jams in Machine.

Receivers of our faxes also state part of the paper is black.

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Sounds like something is going on with your ADF. It should be looked at by a technician.

Posted on Jun 13, 2008

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I have a brother fax machine mfc8220, its displaying in red with error message remove original and the press stop. no paper jam or any paper inside.


Dear Miro
Pl. check the ADF section any of the sensor may clogged.
At least two sensors are there.

thanks.

Feb 26, 2015 | Brother MFC-8220 Fax

1 Answer

Machine error 71


This error indicates that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Nov 15, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?


Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
  • Check the messages on the display of your Brother fax machinemag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

  • Aug 02, 2010 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    Lately, our fax has not been working and the message 'Check/remove original and press stop key' will appear on the LCD screen. Even after removing the original or clearing any paper, the LCD screen...


    Thre is a "finger" sensor on the input tray. It is stuck in the "down" position. The fax machine falsly senses paper on the sensor.
    Use compressed air (from a can) to clean the sensor and "work" it to free it. Do not lubricate it (no WD40 or duct tape, please)...

    Sep 28, 2009 | Brother IntelliFAX 4100 Laser Fax

    1 Answer

    The fax wont work and the copy wont work


    Hello,

    I would first check to see if there is anything that is stuck in the top feeder (ADF) area. If that is all clear I would unplug the machine and leave off for about 10 minutes and then plug back in. If that does not work. there could be a problem with one of the electrical components in the machine.

    Sep 01, 2009 | Brother IntelliFAX 4100 Laser Fax

    1 Answer

    Original jammed in fax feeder of Brother Intellifax 2800


    lift document feeder cover and look for paper. if no paper is present there are one or two switch levers that are on the bottom of feeder cover. make sure they can move freely and are not stuck.

    May 27, 2009 | Brother IntelliFAX 2800 Laser Fax

    1 Answer

    NEED THE MACHINE TO ANSWER WHEN THE PHONE SENDS THE SIGNAL.


    After making my post, I went to the official Brothers website for the 4100 FAQs and "Operating Instructions." Here's what I found. Set your 4100 set to the "Fax/Tel" mode. Press "Menu", then the number 2 (Fax), then number 1(Set-up Receive), then number 1 again (Ring Delay). Use right arrow key to increase. Once increased, press the "Set" key. You'll see the message "Accepted." Now press the "Stop" key to exit "Menu." This will now give you up to 4 rings before the fax auto answers. Inorder to send a signal by phone to remote start the fax just follow the instructions I copied directly from Brothers instructions for the 4100: If you answer the call on an extension phone (this is any phone plug into a phone jack on the same line) and hear a beep every 3 seconds (automatic fax) or just silence (manual fax), press *51(remote activation code) on the telephone keypad, wait to hear the Brother machine turn on (chirping sounds) and then hang up. I don't have anyone that can send me a fax right now to test it out. I'll have to try it in the morning. Hope this works for you.
    THEOH

    Feb 23, 2009 | Brother IntelliFAX 4100 Laser Fax

    2 Answers

    Automated Document Feeder Problem


    It sound like the paper is not getting recognised by the original sensor. Check for an obstruction in the feedpath - piece of paper, paper clip, pin, cockroach, apple core, tube of cake decorator (I've seen it all). Do this by opening the control panel cover (the one you open when you replace your cartridge and look through where the original feeds. Also see if the original sensor arm is in place. In the white plate there will be a black arm. The original sensor arm will be directly behind this sensor.

    Feb 12, 2008 | Brother IntelliFAX 560 Plain Paper Fax

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