When i wash dishes the soap doesn't open. the pre-soap is gone but the normal cycle soap is still in there and the door is still shut. i have ran it through a cycle with a magic dishwasher thing and it did a great job at cleaning it but it still doesn't work. any ideas?
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Re: Dishwasher soap not opening
These rely on mechanical timers and springs on the soap dispenser. They get a bit gunked up after a while. Don't prewash and run the the dishwasher for a few cycles with the dispenser open (put the soap tablet in the cutlery basket). If you listen to the machine you may be able to hear the click when the dispenser should open which at least tells you that it should be working
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I have this same problem, plus the pre-wash soap dispenser doesn't open sometimes even though a service guy replaced that. Could he have replaced just one side and not the other? this dishwasher also has a new motor. sometimes it washes beautifully. but other times it does not. even if both dispensers opened.
Hi Dirty Dish gang. After having 2 appliance repairmen here, I now have the latest scoop on our dishwasher problems, $200 later! Los Angeles IS currently having hard water issues. Also, all the new cleaning gels etc. are actually a cause of our dishwasher problems. So, here is what we need to do: 1.Use Cascade POWDER detergent only. Make sure is is just "plain" no "scented" or "complete" or gel, etc. (I have tried a phosphate free powder and gel and this is a cause of our problem as well!)2.Use Jet Dry in the dispenser (set it to a 2-3 opening)3.Make sure water is at least 120 degrees4.Only run dishwasher on "normal" setting. All others just run it longer, hence causing more water stains.5.Do not pre-wash dishes! You can knock of chunks with a "non" soapy brush, but don't rinse (the oils actually help to clean the dishes)6. Do not wash sponges in dishwasher. Acid Wash:The repairman just gave my washer an Acid Wash today.It says it is an acid derived from lemon, I got mine from Carters appliance in Torrance, CA for about $19.I am to run a normal cycle with the above mentioned Cascade after this "acid cycle" is finished. If you are still having problems: Monthly maintenance:Glass Magic:Buy a box of Glass Magic (near the Cascade) Use 1 Tbsb in main detergent compartment of dishwasher along with the Cascade, till washer starts working again.White Vinegar:You can run an empty dishwasher with white vinegar once a month. Fill a bowl with 2 cups vinegar and place on bottom rack. Then run as a normal cycle...this allows vinegar to disperse slowly. So far it seems to be working. Good luck.
Symptoms: Dispenser lid is open. Caked powder at (what would be during normal
operation) bottom edge of soap dispenser or caked powder fallen onto
dishes or dishwasher bottom. There may be loose powder in rest of
dispenser or spilled down inside door or onto dishes underneath
Keep the area around the soap dispenser lid clear when loading the top tray.
The soap dispenser needs to swing open during the wash cycle. In many
dishwashers the top tray has an indentation as wide as the lid of the
dispenser. This allows the top tray to be as large deep as possible
while still allowing space for the dispenser lid to open. People often
pack their dishwasher with things overhanging this gap.
During the wash cycle the catch will release but the overhanging cutlery
or crockery prevents the lid from opening all but a few degrees. Some
water will splash in but not enough to wash out the soap powder. The
soap powder at the bottom of the dispenser will then cake.
When the front door is opened the spring loaded lid, which is partly
open, will of course swing fully open and you'll be convinced that the
lid opened normally during operation. If this is the problem then if
you're very careful and open the door very slowly you can actually hear
the lid flip open. Also, depending on when the lid opens, how far it
opened during operation and how fast you open the door you may find soap
powder spilled down to cover the dishes at the front or down the inside
of the door. This happens when you first open the door and obviously
there couldn't be loose powder there if the powder had emerged while
there was water washing around. Seeing the lid open as you open the door
is a lot harder but can be done on some machines.
Try this... Wipe out the soap dish with white vinegar and a soft cloth.. make sure you get everything off the edges of the door and look for any nicks, blemishes or deformation of the dispenser door to make sure it is not mechanically binding up when it is cycled open. If Ok.. then.. clean your drain filter.. then.. start a wash cycle using the hottest setting ( without any dishes) .. and after about 10 minutes or so.. stop the process and open the door and add in 2 cups of white vinegar.. Let it complete the wash cycle.. When complete..try running a dishless cycle on any setting with detergent ( use about 1/3 less than you usually use) and see if that dispense adequately. If that works, then the next time you load the washer. make sure you don't have anything up against or limiting the door from opening. Hope this helps..
Well the 2nd part of your question is probably the the reason it doesn't clean. If the soap door doesn't open then the dishes will probably not be cleaned. So.. I would focus on why the door doesn't open first.. is it sticking from old soap residue? If so, clean the dispenser with white vinegar and cycle it a few times without detergent and use the hottest/sanitary setting.. Then make sure you are using an approved dishwashing detergent for yuour wash cycle. Add some detergent to the dispenser and try cycling it without any dishes .. does the door open? If no, then you need to resolve that first.. If it does open, try running a cycle with about 1/2 the normal dish load and see if the door opened and the dishes came out clean.. Routinely, check and clean the drain filter so you aren't redistributing the food sediment from the previous load all over the next load of dishes.. Hope that helps..
If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.
I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.
Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way.