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Just bought a Yamaha RX-V367 and hooked it up to my system - Samsung HD-TV, Comcast 8300HDC, Samsung DVD. I only have my front speakers currently hooked up (L, R, and Center). I have my Comcast HD box and DVD hooked up via HDMI. The sound feed from my Comcast box cuts in and out. If the Comcast box is hooked directly to the TV the sound is fine. Listening to DVDs through the receiver seems fine. I tried swapping my HDMI cables. Not sure where to look. When the sound cuts out (only for a split second but a few times a minute) I see the L and R (and C if HD) symbols on the Yamaha's display disappear, so it suggests to me that the sound signal is getting lost. Any troubleshooting tips? I'm guessing a call to Yamaha would blame comcast and a call to comcast would blame the yamaha.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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tech48
  • 624 Answers

SOURCE: Yamaha RX-V663 Not Providing 1080 Signal

First let me say that you have stated your problem very well. I completely understand the issue you are having.

I have been repairing a/v systems since they started selling them.

By your description of your problem, it is obvious that you have isolated the problem to the Yamaha.

Despite what Yamaha tech support say's, it is their problem.

I have been dealing with tech support for a lot of different manufacters for many, many years. I repair under warranty over 20 different brands, but not Yamaha. I have repaired plenty of Yamaha receivers but none with this particular problem.

It is not uncommon to find tech support people who don't know as much as they should about their own product.

Since I don't have the instruction manual or a service manual forthis model I can only be of minimal help.

What you can do, if you have your instruction manual, check it over closely for this subject on how to change the settings for the HDMI. If you can not find this particular issue, it is possible that the Yamaha doesn't support 1080i. I would be surprised if it did not, but stranger things have happened.

Another thing you can do if you can still not find an answer to this problem is to take it in to an authorized Yamaha service center.

If you have recently purchased this Yamaha, it will be under warranty. They get at least 1 year. Tell them the problem you are having and if they do not know how to solve it right there on the spot, or give you an answer that satisfies you, leave it with them
to have it fixed. If they are an authorized service center they will have to fix it or get it replaced for you if it is under warranty. It may need a firmware upgrade to the digital board. If that is the problem, then they can do it for you.

Let me know if you need any more help.
Sorry I wasn't more help, but an authorized service center may be your best bet.

Posted on Jun 26, 2008

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robotek
  • 1512 Answers

SOURCE: comcast remote

Hi robches

Odd, what model Comcast do you have. Yamaha remote codes have been pretty much the same for 20 years. Even the oldest receiver remote will still work the vol on a newer unit. Get back to me with the model of the remote and I will see what I can work out for you.

cheers
robotek


Posted on Jul 06, 2008

quang123
  • 107 Answers

SOURCE: problem hooking up my Yamaha RX-V461 to my PS3

When you connect the optical cable to the ps3 you must change the output to optical on the ps3. To do this, startup your ps3 then go to settings then audio output settings and change it to Digital Out (Optical).

Posted on Dec 01, 2008

  • 50 Answers

SOURCE: Need a code for my Comcast Universal Remote

30176 is the code you need . Press Aux and then hold setup until Aux lights up. Enter code. If you want the remote to control the receiver all the time, press Aux and then hold setup until Aux lights up. Enter 993 then press Aux. Aux will flash, now press Cbl and Aux should light up when you use the volume.

Posted on Jul 06, 2009

smarthome2
  • 1114 Answers

SOURCE: My Yamaha receiver model rx-v565 audio is putting

Do not run HDMI to your receiver. Run Digital Coaxial or Optical from cable box to your 565. The problem is on many levels. Hardware, Software, Audio Codecs, etc. your receiver is HDMI version 1.1. The current version is 1.3b. You can thank the recording industry for copyright protection for this issue. To have your receiver updated would be Very expensive and not worth it. If you want a blow by blow explanation of all HDMI's issues, Google HDMI forums or problems, and you can read for hours. Hope this helps.

Posted on Sep 27, 2009

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