Question about Dell Studio XPS 1645 Laptop

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I can not reboot my Dell Studio XPS 1645 running Windows 7, because everytime I try reboot my computer the Windows Dianostics Utility keeps on starting up. I tried to use my Windows 7 installation disk and repair my computer with System Restore, that did not work. I also had a repair disk I made from Windows 7. I thought it would work but it did not work. Now I am useing the Windows 7 disk throw Command Prompt on the repair disk. This is what came up when I clicked on the Command Prompt Icon on the repair disk... Administrator:X:\windows\system32\command.exe How do I fix this problem???

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  • C Sullivan Dec 09, 2010

    Now, I tried to use command Prompt from the Windows 7 Installation disc.
    It worked a little bit, but now I am having a problem of where I have a black screen on the Windows 7 Studio XPS 1645 laptop computer screen. The only thing the screen says is : Disc Error press any key to restart...

    I can only use the installation disc to completely reinstall Windows 7 on my laptop computer or I can find a way to fix Windows 7 and not lose any data on the main Hard Drive.



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Sounds like you've tried everything except a complete reinstall. If there is information you need off that computer the hard drive will need to be taken out and plugged into another PC as a second hard drive then all can be copied. Then try a complete reinstall and good luck with that. If any problems doing a reinstall i would look at the ram. Cheers from Scott and plz vote

Posted on Nov 03, 2010

  • C Sullivan Nov 03, 2010

    I should have said in my post that the main problem was Windows Dianostics Utility each time when I turn on my Dell Studio XPS 1645 laptop. Windows Dianostics Utility would automaticly start up after the Windows 7 logo disapers on the screen.

    The only options I have are F2 button: Setup and F12 button: Boot Options when the computer starts.



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