Question about Kenmore 3.2 cu. ft. Plus Top Load Washer
The most common cause of the symptoms you just described is a lid switch malfunction or lid strike (actuator) problem. Symptoms may include:
- Filling, then stopping on the intial fill cycle (no agitation).
- Stopping right after the wash cycle and not advancing to rinse cycle (no spin).
- The washer may not drain.
The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike" or "Actuator") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:
On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because it does NOT have a lid strike (actuator) and the small hole on the right hand side of the wash tub will not be present. This type of switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator rod by bending it slightly.
NOTE: You do not have to drain or bail the water from the washer tub to perform this repair. Once a defective lid switch is replaced, the washer should drain normally.
Replacement parts (if required) can be purchased at any of the following web sites:
NOTE: Banging or slamming the lid can actually cause more harm than good. These switches are fragile and can break easily in this manner.
The average price of a replacement lid switch is about $20 - $30 if you perform the repair yourself. The lid strike (if equipped) usually costs less than $5. Prices will vary between sites so shop and compare. If you have questions, or need additional assistance, please post back and let me know. This is a very simple repair that you can easily perform without the assistance of a repairman.
If the model number is correct, the part number for a replacement lid swtich is 3949247. The lid strike is 358684.
If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.
NOTE: If this advice does not help you enough, repairclinic.com has a Repair Manual you can order to assist you with all your repairs. The part number is 1170635 and is priced at about $20.
Searspartsdirect.com also has a repair manual for about the same price. Part number 4314044L. I hope this information is helpful to you.
Posted on Nov 03, 2010
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Posted on Jan 02, 2017
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