Question about Dell DJ Ditty MP3 Player
I pressed the reset button and nothing happened. My computer labels it as an MTP device. I have windows XP and windows media player 10. Do you think it could possibly be a hard drive problem?
For this player, mtp device = good, wmp 10 =good, and xp =good - so your system definitely meets the requirements.
Dell did not list any other repair methods other than reset. You could try this, but it is a long shot: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
I'm thinking that this one just has a circuit/power supply malfunction and will need to be replaced. The starting price for an Mp3 repair service is usually $280, and most will refuse b/c the mp3 manufacturers will not supply parts (Dell officially washed their hands of this product in 2006).
Posted on Jun 13, 2008
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