Whirlpool ED5LHEXTD icemaker dispenser flapper not going into closed position. Allows warm air and condensate to clog the ice dispenser at the grinder area. How do you replace?
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My name is Peter. I am a retired field service refrigeration technician.
I have gone on many a service call in regards to this issue. People like their crushed ice.
The auger was not the problem. It is the nature of the beast.
Regular ice cubes have more density (Heavy) and exit through the door dispenser with no problem.
With crushed ice, shaved chips they are lite. When you dispense crushed ice the ambient room temperature (warm air) creates condensate and bines the crushed ice together. Fragments of the crushed ice block the dispenser flapper from closing all the way. The flapper remains a little bit open and ices up.
The manufacturers recommend after you run crushed ice that you run cubes through your dispenser to clear the crushed ice fragments.
Well, that solution is from engineers sitting in a office.
The solution is, from a old experienced field technician is: Reach up and wipe the flapper with a dry cloth. Look up and make sure the flapper is completely closed.
If you need a tech call me at 414-306-1362. Glen Burnie, Maryland, USA
Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.
Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.
The problem your having is that the door in the dispenser chute isn't closing completly and warm air is coming in, clashing with the freezer and the moisture in the warm air freezes and collects right there in the chute causing the ice build up. The more common parts that may cause this is the door flapper being bad or damaged, flapper soleniod, which helps the flapper doofr get a good seal, and electronic board on the dispenser itself.
The most common problem with this is the door/flapper is not closing snuggly. Usually a piece of ice holds it open but if this is happening all the time make sure the little ice door/flapper is closing all the way open the door and push it open and see how it is closing. If there is not water freezing on the left side of the freezer under the icemaker its self you have to have air getting into the freezer and usually its the ice door. good luck
The flap door where ice is dispensed is warped letting warm air into the freezer causing the frost build up. You must replace the flapper - a $5 - $7 part but not too difficult to replace. I find the flapper last only about 2 years and frost problem reappears. Forget about a "weak heater".
Make sure that the "flapper-door" closes about 3 seconds after the ice dispenser button is released. Mine had a habit of catching and staying OPEN. This allows warm air to enter the dispenser / freezer compartment causing your problem.
If it is stuck you have to take the dispenser apart to loosen / lubricate the flapper door cam to allow for free movement.
This is the worst ICE system I've ever seen for a variety of reasons.
Your product is an IDI (In Door Ice the bucket is in the door) or a Non-IDI? By the way, you mention the Ice maker. The thing is that if the ice maker is not runnning then you don't have ice to dispense and obviously the fact that the motor is working or not is irrelevant. So that's why I suppose that the problem is not the ice maker but the trajectory of the cubes from the bucket to outside of the door.
In the Non-IDI sometimes it happens that the safes in the bucket jump the locks were the bucket resides so the auger motor (the one that move the shaft so you get the Ice) is still running but you can't get ice because the bucket is not in the right position. Just try to relocate the bucket.
You can see if the motor is moving the shaft pressing the light switch that is at the top of the freezer. Then dispense, when you press the switch the main board thinks that the door is closed so you can dispense and see if the motor is moving the shaft.
Other failure mode is the flapper door, it depends if the dispenser works with full electronics or if it's an electromechanical dispenser. Full electronics dispenser use a stepper motor to move the flapper door so the failure is that when you press the pad and the flapper door is closing, if you press it again then it get stucked, the motor dispense but the flapper door is closed. With electromechanical dispenser, maybe is the dashpot mechanism.
If any of these solutions couldn't fix your problem please tell me. I think that I can solve this particular problem.
check to see if the flap for the ice maker is open and or in need of cleaning, also look at the gaskets on the unit. Put vaseline on them if they feel brittle and it wilkl rejuvinate them.
check the dispensing flapper ,, it may not be shuting there is a spring and lever it the lever is bend or if the spring is broken it will not close correctly clean and clear all the ice .. then check that it will close after you open it...hope it helps
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