Question about eBay Auctions

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Through my own ignorance and naivete, I ran up $650. (+) of charges during September, primarily on one item ($450.) which drew lookers but not one bid !. I talked on the phone to EBAY CS in early October, and the CS rep at that time agreed that the Ebay charges seemed excessive, and that she was going to request a review of charges. When nothing apparently had happened in 10 days, I emailed Ebay and received an email in return which said " I see that that issue had been resolved " What ??!!! How was it resolved ! I then went on chat twice and both reps agreed that charges seemed excessive, and that they would ask for a review. I have never heard back regarding such review, and $650 was taken from my PayPal balance and checking account without further comment shortly after 10/15/10, causing me to have to stop payment on utility bills which I had already paid ! I am 77 years old, on a fixed income, and am selling personal possessions to live. When I even think about the way Ebay has mistreated me in this matter, I get heart palpitations ! Dean Price

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Hi Dean!
I am sorry to hear what you experienced with eBay but with regard to fees, you need to contact eBay again so that they can fix it for you. You can ask for a supervisor so that they can immediately check it for you. You can get their number by using the link below:
http://contact.ebay.com/ws/eBayISAPI.dll?ContactUsNextGen&Query=How%20do%20I%20verify%20my%20seller's%20account%3F
You may be asked to sign in and then scroll to the right and look for the call us button.
I believe that it's a big amount, they will still need to send it to their accounts department or something like that so that it can be reviewed but if it's already past 10 days I guess it's way too long of a wait.
I understand where you are coming from and use the link above to get a hold of a supervisor so that they can fix this for you, if they don't do it, better speak with BBB.
I hope this helps! Have a great day!

Posted on Nov 03, 2010

Testimonial: "This finally did it! I was able to get through to Ebay billing, and "Erin" agreed September billing was excessive, and will be sending me $550. back!"

  • melvin lopez Nov 04, 2010

    that's great to hear! Thanks for the rating! If you need more assistance, just post it here and we'll be happy to help you.


    serverbot
    eBay guru

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