Question about Canon PowerShot SD1000 Digital Camera

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Lens problem the lens is stuck in the out position. When i press the on button, I get the message to restart the camera.

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  • ceedub Jun 20, 2008

    same problem with sd 1100,also have a sd 1000 where the lens wont come out, I take approx 500 shots a week, this is the 3rd Canon that has done this to me in last 6 month,they seem to work for about 2 months

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  • 55 Answers

I have had the same problem with a different camera, the problem started when I did not have sufficient battery charge to turn the camera off completely. The camera shut down, but the lense did not retract.
You can try a few things:
First try remove the batteries and holding the power button as if you are going to start the camera, then reinsert and try again. (make sure they are fully charged first)
You can try connecting the camer to the computer before you turn it on. Connected to the computer the camer goes through a slightly different start up procedure.
Try switching it to playback mode on restart.
If these fail I have a couple of tricks up my sleeve, but need to know the answer to these questions:
1. has it suffered water damage?
2. has it been dropped recently?
3. what happend when the lense did not close properly? Is this the first time?
4. Can you access the menus when "restart camera" is on screen?
Just post a comment back

Posted on Jun 13, 2008

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Posted on Jan 02, 2017

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2 Answers

I have a Canon PowerShot A430 camera. When I turn it on, the lens doesn't open and it shuts off. The message on the screen says " Lens error, restart camera." Please advise. Thanks


Hi,

The Lens Error is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
You can reset the Camera back to factory default by performing the following steps:
Press the power button.
Press and hold the MENU button for more than 5 seconds. Default Settings will get displayed.
Use the arrow buttons to select OK and press the FUNC./SET button. This will reset all the settings back to factory deafult.
This should resolve the issue. If the issue persists, service may be required.

Thanks for contacting FixYa

Aug 10, 2011 | Canon PowerShot SD500 / IXUS 700 Digital...

1 Answer

Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!


Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa

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1 Answer

I have a Canon PowerShot SX100 15, and when I press the button to turn it on, it beeps 3 times and the message lens error restart camera comes on, and then it shuts itself off. I put new batteries in it,...


Hello,

Your camera's problem is the lens itself. There is something making it stuck, this problem can't be repaired. Take it to Canon or a reliable camera store to get it fixed.

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LENS ERROR, RESTART CAMERA...


CANON IXUS 561
Lens sometimes does not extend and error message 'lens error restart camera' appears when camera is turned on. This does not work without several tries and much button pressing. Problem is not caused by finger(s) in front of lens barrel.

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Lens Error


If you are sure that your battery is fully charged but still does not do any good, then do this little trick:

1. Hold the camera on your right hand with the lens facing the ground.

2. As you press the power on button, tap or hit the camera's base to your left palm. Do this several times.

Chances are, there could be a sand or granule of dust that got stuck on the sides of the lens, preventing it to retract properly.

Hope this helps.

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I had the same problem with the same camera. Ended up twisting the lens by hand back and forth while powering the camera on and off till the lens pins finally realined and let it close properly. Took alot of patience and care but has worked since. Usual cause of this problem is powering camera while the lens is blocked from extending, ie in a case, laying on its face etc.

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Press the "MENU" button and navigate to the reset command and reset the camera. That may get the camera to function properly.

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1 Answer

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This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Apr 20, 2009 | Canon PowerShot SD630 Digital ELPH / IXUS...

1 Answer

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the lens needs replacement.
for reparing estimates cost of camera
http://www.advancecamera.com/repair
the link will help you to get the device repaired and serviced
· Free estimates.
· Reasonable rates.
· Fast, friendly, and personal service.
· Top quality repairs.
· Advance Camera 1 Year Warranty

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