Question about Dell Dimension 4600 PC Desktop

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Dead Dell My Dell computer is plugged into a power strip along with my peripherals, printer, etc. After an electrical thunderstorm a couple of days ago, the computer will not power on, but everything else on the powerstrip will. I've tried plugging it straight into the wall socket but that didn't work either. Is there something else I could try?? What could be the problem??

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  • nsindian
    nsindian May 11, 2010

    Have you tried a totally different wall outlet than the original location?

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If you had a modem in the system and it was connected to the phone line during the storm, remove the modem from the system and see if the system will post.

Modems and thunderstorms are a bad mix

Posted on Jun 13, 2008

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Try wiggling the power cord or reseating it. but if you have tried plugging it in directly and it still doesnt work. i guess its time to call dell tech man for a replacement.

Posted on Jun 13, 2008

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It is likely the power supply has suffered damage, or has just plain failed. Dell did have problems with certain power supplies in models such as the GX270, probably others too.

Anyway, if you have a voltmeter, you can check for the presence of voltages. Modern computer power supplies have a standby and main sections. I'd guess the standby portion is dead, and if so, your computer won't turn on at all. Here is a site listing the pinout & voltage spec for a typical ATX power supply: http://pinouts.ru/Power/atxpower_pinout.shtml

Note the standby line- again, this voltage will be present anytime the computer is plugged in. The main section of the power supply comes on when the power button is pressed.

If you tech savvy, you could try repairing the power supply if not toasted severely. Otherwise, a standard universal replacement might fit the bill, or just call Dell for an exact unit.

Posted on Jun 13, 2008

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Power surges are damaging spikes of voltage in an electrical systems, caused by lightning strikes, changes or problems with the electrical grid, or large appliances.

Power surges damage or destroy computer hardware by overheating circuit boards and other components.

Surge protectors and other devices are used to protect computers and other electrical devices from power surges.

If damage occurs to a computer from a power surge, a process of trial and error is used to replace the damaged components.


Replace the surge protector or power strip.
If neither was attached to the computer, it is highly recommended that one be used.

Follow the user's manual to open the computer.
The computer manual may have shipped with the computer in book or CD form or may be found online.

Examine the system and make note of any visibly damaged components.
Damaged components may show visible burn damage or no damage at all.


Follow the user manual to remove the power supply.
You will need to unplug the power connections to each device in the computer as well as the system board.

WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL.
http://www.kitchentablecomputers.com/static.php - rules
Only work inside the computer case when the power has been switched off and disconnected. Never open the power source.

Some of the below steps recommend removing physical parts within the computer.
While in the computer it is highly recommend that you be aware of ESD and its potential hazards.


Removal is generally achieved by removing the holding screws and lifting the power supply out of the system.

Follow the user manual to install the new power supply.
Plug the power cables into the computer components and the system board.

Close the case.
Do not re-insert the screws.

Plug the power cable into the computer and attempt to power the computer on.

Replace the power cables to the monitor and computer.
Examine the monitor.

If the monitor does not power on, it will need to be replaced.
Determine if both the monitor and computer power on.

If the monitor powers on but the computer does not replace the system board.
If both power on but there is no video signal, replace the video card.

Boot the system into Windows.
Go to the "Control Panel" and double-click on the "System" icon.

Click on the "Hardware" tab.
Double-click the network card, sound card, and other peripherals that are listed in the hardware tab.

If you replaced the system board, ensure that the device drivers are in place for the peripherals. Replace any peripheral that is still non-functional.

Computer Repair Tutorial Help and Tips

http://www.thepcmanwebsite.com/computer_repair.shtml

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Unplug the phone cable from your computer and plug it into a telephone. If the telephone works the cable is ok. It is not uncommon to have an electrical spike come down your phone line and blow up your modem inside your computer during a thunderstorm. Get a surge supressor and put it between your line and your computer then install a new modem in your computer.

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I have a Dimension 5100. There was a big thunderstorm about a week ago and our power was out for maybe 4 hours. Now, the computer will not turn on. It, along with the monitor, printer, router, etc. are...


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When i cleaned my dell demension i put everything back exactly how it was now when i turn on my computer none of my external devices mouse pc screen keyboard is not turning on i need help


I would first check and verify that the electrical outlet or power strip that they are plugged into is working. If a plug gets in a bind it could have blown a fuse on the power strip or the power strip might have a reset switch on it. Or the power strip might have failed. If you have a uninteruptable powersupply that you plug everything into you will need to confirm that it is working as well, test it and look for reset buttons or a fuse holder on it. Your electrical cords could have been pulled out from the wall outlet itself while cleaning sometimes even wall outlets if put in a bind from pressure will blow a fuse or the cord might pull out just enough that it is not making a good connection.
You might get a lamp with a bulb that you know works and plug it into the same electrical receptical that you have the dell computers power cord plugged into and then test the monitor power source the same way.
If the outlets or power strip are getting power and that is confirmed by testing them, and then you plug in the Monitor and Dell power cords into the sources that you have confirmed are getting power, and they do not come on we have a different problem.
If the monitor is hooked up wrong to the computer or not even hooked to the computer the light should come on on the front of the monitor incicating that it is getting power. If you plug it into a confirmed working electrical outlet the light should come on on the power button of the monitor. If it does not come on then somehting might hve possibly damaged all of the epuipment that was plugged in like a power spike on the electrical lines going into your home, this would be very rare but not impossible.
I am sorry for all of the senerios but you were not really clear on what you were using as power sources going to the equipment and I wanted to try and cover the most common possibilities in one email. Please let me know if this helps

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My dell dimension has all green lights but the d is orange


Dell Support > Dimension 2400 desktop computer > Service Manual >
Advanced Troubleshooting.

I'm going to change up my usual method of providing a solution for a Dell
product, and finding information on their support website.

Navigation around Dell's Support website leaves a lot to be desired.

Start with,

A) Type - Dell Support in your browser search bar, and left-click on the
search icon

B) This is where it will take you,

http://support.dell.com/

C) Now left-click on - Start Here, in the green button, under the heading -
Support for Home Users

D) Under the - Support Options heading on the left side, go down the list,
and left-click on - Manuals

E) Give it a couple of seconds, and the - Get Manuals for Dell Products,
window will come up.

F) Under the middle heading - Choose a Model, left-click on - Select Model
in the green button

G) Now click on - Desktops

H) Click on - Dimension

I) Scroll the list down, click on 2400, then go down, and click on - Confirm

J) Click on - English

K) Under the blue HTML Documents heading, left-click on View, to the right of
Service Manual

You are now here,

http://support.dell.com/support/edocs/systems/dim2400/en/sm_en/index.htm

In the list left-click on Advanced Troubleshooting

Look at the chart under the heading - Diagnostic Lights

"Another failure has occurred"

Going down the chart you see the possible failures that can occur.
Indication is to "Ensure that the cables are properly connected to the
system board, (Motherboard), from the Harddrive, CD drive, and DVD drive."

Rrrright!

Are you aware of how to do this?
How to open your computer case, alleviate Static electricity from your body
BEFORE, you reach inside your UNPLUGGED from power computer, and
also know what cables they are referring to?

Go back to the main menu.
Left-click on Removing and Reinstalling Parts
Left-click on - Drives

Adding or Replacing a CD or DVD drive, shows you where the drive/s are
located.
Replacing a Harddrive, shows you where the Harddrive is located.

The Harddrive, and the optical drives, (CD/DVD) are IDE.
Also known as PATA.

They use this type of interface data cable,

http://en.wikipedia.org/wiki/Integrated_Drive_Electronics

Must be plugged in tightly, and in the correct orientation.

They use this type of power cable, (standard 4-pin Peripheral power cable)

http://www.playtool.com/pages/psuconnectors/connectors.html#peripheral

This power cable must be plugged in tightly to those peripherals also.
(Harddrive's, and optical drives are Peripheral components)

Anti-Static Precautions:

Your body carries Static electricity.
Static can fry out (Short Circuit), the delicate hardware components inside
a computer.

Computer Unplugged from power, computer case open, working on a table,
TOUCH the metal frame of the open computer case, to relieve your body of
Static.

If you leave your computer in the middle of working on it, upon your return
Touch the metal frame again.

See if the cables above are connected tightly. If there is ANY doubt, it doesn't
hurt to unplug them, and reconnect them.
After you have done so, plug the computer back into power, WAIT 1 minute,
turn the computer on.

Suggestion is to leave the computer case open at this time, and Do Not reach
inside. You are testing. If there is a chance that children may access your
computer before you are done testing, then close the computer case.

My suggestion to leave the computer case open, is that you may have to go
back inside, if the above does not cure your problem.

Would like to know your findings. You can post back in a Comment.
JCV



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1 Answer

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Not sure how much I can help you.

*Turn computer off.
*Plug printer into a port on the back of your computer. There are very few ports so you should be able to find one that makes your printer plug. Plug printer into power strip/outlet.
*Turn computer back on.
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*After successful installation of the printer restart the computer.

That is as basic as I can make it. I hope this helps.
Thanks.

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