Question about Dell Dimension 4600 PC Desktop

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Dead Dell My Dell computer is plugged into a power strip along with my peripherals, printer, etc. After an electrical thunderstorm a couple of days ago, the computer will not power on, but everything else on the powerstrip will. I've tried plugging it straight into the wall socket but that didn't work either. Is there something else I could try?? What could be the problem??

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  • nsindian
    nsindian May 11, 2010

    Have you tried a totally different wall outlet than the original location?

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If you had a modem in the system and it was connected to the phone line during the storm, remove the modem from the system and see if the system will post.

Modems and thunderstorms are a bad mix

Posted on Jun 13, 2008

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Try wiggling the power cord or reseating it. but if you have tried plugging it in directly and it still doesnt work. i guess its time to call dell tech man for a replacement.

Posted on Jun 13, 2008

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It is likely the power supply has suffered damage, or has just plain failed. Dell did have problems with certain power supplies in models such as the GX270, probably others too.

Anyway, if you have a voltmeter, you can check for the presence of voltages. Modern computer power supplies have a standby and main sections. I'd guess the standby portion is dead, and if so, your computer won't turn on at all. Here is a site listing the pinout & voltage spec for a typical ATX power supply: http://pinouts.ru/Power/atxpower_pinout.shtml

Note the standby line- again, this voltage will be present anytime the computer is plugged in. The main section of the power supply comes on when the power button is pressed.

If you tech savvy, you could try repairing the power supply if not toasted severely. Otherwise, a standard universal replacement might fit the bill, or just call Dell for an exact unit.

Posted on Jun 13, 2008

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