Two things i cna think of.
1. When you click print, a printer dialog box comes. You select your lexmark printer. Then you can click on printer properties. In the printer properties dialog box see is there is an option to print black&white. You have to uncheck that option.
2. printer cartridge is not properly installed in the printer. Once again open the printer and take out the colour cartridge and put it back in the cartridge holder and press it firmly.
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