Lexmark X1240 All-In-One InkJet Printer Logo

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Posted on Nov 03, 2010
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Prints out black, but not in color, both cartridges are new.

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  • Master 1,833 Answers
  • Posted on Nov 03, 2010
Anonymous
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Two things i cna think of.
1. When you click print, a printer dialog box comes. You select your lexmark printer. Then you can click on printer properties. In the printer properties dialog box see is there is an option to print black&white. You have to uncheck that option.
2. printer cartridge is not properly installed in the printer. Once again open the printer and take out the colour cartridge and put it back in the cartridge holder and press it firmly.

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https://support.hp.com/ca-en/document/bpp03052

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SLOW PRINTER

You have a cartridge problem.

This condition is typically caused by one of the cartridges failing. Try removing the black cartridge and printing (not copying) a test page. If this prints at near normal speed the black cartridge is at fault and should be replaced. If the printer still prints slowly then put the black cartridge back in and remove the color cartridge, then print a page. Replacing the cartridge that causes the slow printing with a fresh cartridge will resolve the issue.
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No red

the color red is a mix of two color. so run the cleaning tool on the printer

If you need further help, reach me via phone at https://www.6ya.com/expert/scott_541ceb86d69e7743

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Cartridge recommendations

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