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OKI C5900 The error code is SERVICE CALL ? 980 ? Fatal Error.

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  • tec_planet Jun 17, 2008

    I have the same problem, but with the OKI C5800. Fatal error 980

  • imagenastral Jun 21, 2008

    we have the same problem but with Oki c5500

  • Amit1980 Jun 23, 2008

    Change the fuser, this helps!!! Thanks....

  • Anonymous Jan 19, 2009

    i'm also facing the same problem with OKI C5900 after a paperjam...Service Call, 980: FATAL ERROR.

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We have the same problem but with Oki c5500

Posted on Jun 21, 2008

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  • 13 Answers

Most likely you have paper wrapped around the fuser or at least stuck in the fusers sensor So remove anywhere you can see paper. If not it will need a replacement fusing unit.

Posted on May 01, 2009

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OKI C330dn Call Service fatal Error:980


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Error 980 on OKI C5900 fatal error


First, there is no model C5900. There is a model C5800. On the assumption that you are having this issue with a C5800 then the problem is media wrapped around the fuser. After cooling you can try to unravel or unwind the wrapped media but you may need to replace the fuser.

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Error message: Service Call 980 - Fatal Error


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How do i solve fatal error 980


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Oki c 5600 980 fatal error


The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

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Fatal error 980 OKI C5500 printer


I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

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1 Answer

980-fatal-error


Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.

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1 Answer

980: Fatal Error


From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

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