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Dvd-rom optical drive stopped working after the power supply was replaced.

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Most likely one of 2 things, both having to do with cable connections.

1. Power connection not connected/fully seated. If this is the case, the drive doesn't open, is not seen in BIOS, not seen in Windows. Reseat the 4 wire power connection to the drive

2. Data cable not connected/fully seated. In this case, the drive will open, but is not seen. Reseat the data cable.


Posted on Jun 13, 2008

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Posted on Jan 02, 2017

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Super multi dvd/rw optical drive wont work


You didn't supply the OS ? Open the device manager, uninstall the DVD rom and Go to the Computer's Manufaturer's website and download the correct driver.

Jan 16, 2013 | Advent Clearance 5411 Laptop...

1 Answer

What is the cd rom drive letter on a dimension c521


http://www.pcworld.com/product/29434/dell_dimension_c521.html?p=specs

Microsoft Windows XP?

1) Left-click on Start
2) Left-click on My Computer

Look at the drive letters.
Local Disk (C:) is for the Harddrive.

If you have Local Disk (D:) this is for Recovery - Windows files, on the harddrive.

If it states Drive (D:) it is for the optical drive (CD/DVD drive)

If you have Local Disk (D:), then Drive (E:) is for the optical drive.

If there is no drive letter that corresponds with the optical drive;

1) The power cable to the optical drive has become partially unplugged,
AND/OR
2) The data cable has become partially unplugged,
OR
3) The data cable is bad,
OR
4) The power cable isn't giving out any power. (Use a different power cable from the Power Supply, IF available)
OR
5) The optical drive is bad.

[Driver: A small piece of software that allows the Operating System to communicate with a device.

Windows XP Media Edition is the O/S.
The optical drive is the device ]

A) Left-click on Start
B) Right-click on My Computer
C) In the drop down list left-click on - Properties - at the bottom.
D) Left-click on the Hardware tab.
E) Left-click on Device Manager

F) Left-click on the + sign to the left of - DVD/CD-ROM drives.
DVD/CD-ROM drives is NOT listed? Stop. Instructions after this part.

G) Right-click on the name of the optical drive.
H) Left-click on Uninstall

A Microsoft 'squawk box' will come up,
"Warning you are about to uninstall this device"
Click on OK. (It is OK I assure you)

Now close all windows, and go back to your desktop screen.
Restart your computer.
(Start > Turn Off Computer > Restart)

When Windows fully loads again, you should see -
"Found new hardware"
And perhaps "Found XXXX device"
XXXX being the name of the optical drive

No?
Then it is time to go to Dell Support, and download AND install THE driver for your optical drive.
Post back in a Comment for this, and I will guide you step by step.

No Drive Letter for the Optical Drive in My Computer:
You need to check if the power cable has come loose, from the optical drive.
You also need to check if the data cable has come loose, from the optical drive.

No? They are tight?
Then try another power cable from the Power Supply, IF available.
Try using a different data cable if you have access to one.

More than likely the optical drive is bad.
(NO DVD/CD-ROM drives listed in Device Manager)
A CD/DVD drive is a mechanical device. It only has so many hours it can be used.

For additional questions, or to have me clarify anything I have stated above, please post in a Comment.
Regards,
joecoolvette

Jul 27, 2012 | Dell Dimension C521 PC Desktop

1 Answer

Difficulty to open cd rom o my pc how to solve?


Repairing your Optical Drive problem isn’t that difficult task.

Unfortunately you have failed to prove the Manufacturer Name and Model Number of your particular specific CD-ROM Optical Drive so I am unaware of what particular specific CD-ROM Optical Drive information to provide.

However if you use Google Search (http://www.google.com) and search the topic Repair CD-ROM you will be able to obtain information on how to disassemble and repair your specific CD-ROM Optical Drive. Examples of a Google Search are provided below ->

http://www.repairfaq.org/sam/cdfaq.htm

http://repair4laptop.org/notebook_op...cd_dvd_mo.html

http://www.repairfaq.org/REPAIR/F_cdfaq9.html

The most difficult part of the repair will be finding the correct size replacement 0-Ring that fits your particular specific CD-ROM Optical Drive. You could try checking with local Computer Repair Shops and see if the have a broken CD/DVD Optical Drive that has the correct size 0-Ring that might work in your particular specific CD-ROM Optical Drive.

On another note now days Optical Drives are inexpensive and you can obtain a replacement CD/DVD Optical Drive for less than 30 bucks.
Hope it helped you. Thanks.

Apr 20, 2010 | Gateway 1MB 166MHZ Pentium Motherboard...

1 Answer

My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


Dec 17, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Wont work


Dear Mitodelvalle,
Here are few things that you might want to check:
  1. Open the chassis of the computer and make sure that the cables that go to the drive are properly connected .. there should be 2 connectors.. One for Power supply with 4 wires and one is a ribbon cable for data. Make sure that the power supply cable is properly connected. you might want to remove and plug it back just to be sure.
  2. If that doesn't work then most of the computers come with a spare power connector hanging loose, you might want to try the spare connector.
  3. Try ejecting the optical drive by inserting pin in to the small hole in the front of the optical drive, just below the tray... Straighten a paper clip and insert it straight into the pin hole below the optical drive's tray and the drive should eject, then pull the trey out gently with your hand and make sure that nothing is broken inside...
Try the above steps and that should help. If you still need assistance, please let me know and I would be glad to assist you further.

Regards,
Srinivas.

Jun 20, 2009 | HP (350208-001) CD-RW/DVD-ROM (Combo)...

1 Answer

HP CD/DVD optical drive is not recognized


I found that there was a firmware conflict caused by the installation of iTUNES. I uninstalled and cleared the upper and lower filters in the registry and the internal DVD-Rom is recognized. First I cleared the registry and the drive was recognized after a hard boot. So Far no twitches. Knock on wood.

Dec 26, 2008 | Computers & Internet

1 Answer

Pc died


Hello, I have had similar problems with that same motherboard in the past and have found that resetting the cmos (see users manual) or just taking the battery of the motherboard for a few minutes can solve this. CAUTION please remove the power lead on your tower before touching any components inside, and earth yourself first by touching metal.. as static discharge kills pc components..
Hope this helps.....
Tony.

Sep 09, 2008 | ASUS K8N4-E Deluxe Motherboard

2 Answers

Dvd/cd will not read any disc


On this, you're going to need to uninstall the drivers for the CD/DVD drive from the device manager, then reboot. The machine will find the drive and reinstall the drivers. If this doen't work, then most likely the optical eye or the reader board in the drive has gone out and the drive will need to be replaced. These drives are very simple, they work or they don't, there's really no in between with them, and if their not working then replacement is the only option.

Jul 19, 2008 | Dell Inspiron 1501 Notebook

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