The problem is that I brought laptop to the authorized service center in Ukraine (IRC), they told me that the problem with motherboard and I must pay 630$ for new one's? I bought laptop last summer in the USA Best Buy Store, the international warranty is still valid till august, please help me, what can I do? How can I solve this problem? CNG72734QX (product number) HP Pavilion dv9535nr e-mail: firstname.lastname@example.org Hope for soon reply!
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BIOS password is not possible to reseat. You need to contcat HP Auhtorised service center. HP has a network of Authorized Support Providers for sales and repairs. HP has authorized Radio Shack, and Best Buy as the service provider for the Pavilion notebooks. For your convenience, I am providing the information to locate the Service centers below: http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP NOTE: Clicking the link(s) may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box. After visiting the above web link, please follow the steps listed below to locate the nearest HP Authorized Service Provider. 1. Select ?Home and Home Office? for ?Fine a Partner for? text box. 2. Under ?Select a Product Category?, select ?Notebooks &Tablet PCs?. 3. Under ?Select a Product?, please select ?Pavilion Notebook PCs?. 4. Choose any of the option to locate the local HP Partner in your region and then enter your address in the appropriate fields and then click on ?Find? button. This will list all the information of the available HP Authorized Service Providers in your locality. I am sure that I have answered your question(s) to your satisfaction. If you have further queries, please reply to this message and we will be happy to assist you.
Go to hp.com. Click on support and drivers tab. Select "See Support & Troubleshooting Information." Enter your laptop model number. dv6-1245dx. Click on "GO". See: "What Type Of Support Do You Need?" Choose MANUALS. Scroll down the page and select "HP PAVILION DV6 ENTERTAINMENT PC - MAINTENANCE AND SERVICE GUIDE". Download that PDF format. It is relatively easy to get to the ribbon cable that connects the touchpad to the motherboard. It is connected via a ZIF connector. I had a dv1331se and the touchpad stopped working. I just reseated the cable in the connector and all was well. Hope your solution is as easy as mine was. You'll have to remove the trimplate just in front of the keyboard. Be careful with the connectors there. The manual is well laid out and the diagrams easy to follow. Good luck.
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
This could be because of a loos RAM. I would suggest you to take the laptop to the HP Pavilion Service Center. And If the issues is same as what I suspected, then the service center might be able to fix this issue in just 10 minutes and they might not even charge you for this. Please note, only go to the authorized HP service center.
Sounds like your laptop keyboard and possibly the touchpad need to be replaced. You can order them through any authorized HP service center, or you can contact HP for out-of-warranty support if your laptop's warranty has expired.