Question about GE Monogram ZICS360NRRH C... Bottom Freezer Refrigerator

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Defrosting Problem Hi, We have a monogram side-by-side built-in refrigerator. Fresh food side temperature goes up(warmer) and freezer side goes down(colder). We have to open both doors, turn it off, take out all food and wait for about 2 hours. Using hot wet both towel to warm the panel between freezer and refrigerator will accelerate the defrost process. We have to do same work every 3-6 months. Please let us know how to solve this problem.

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We have a fridge that does the same thing. We simply shut it down for about an hour when we notice the fridge building up frost. By not waiting until it gets too thick we are able to get the frost down without shutting down, removing all the food, and using extra heat to defrost it. We have to do this about once a month, but it saves a huge mess. By the way, a refrigerator that is self defrosting, such as the one you have shouldn't have to do this, but unfortunately the only thing to do is an expensive repair or replace the fridge.$$$$ Good Luck

Posted on Nov 23, 2008

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Hi,

On 'standard' systems, a small timer turns off the compressor every 8 hours (in most ref's) that it runs, and turns on a heater in the freezer's evaporator coil. The timer remains in the defrost cycle for 20 minutes or so, during which a small defrost limit thermostat turns the heater off when the coil's temperature reaches a preset temperature. This temperature is 45-70 degrees F, depending on refrigerator design.
When the defrost system fails, it causes the evaporator coil to continue accumulating frost until air can't get through it to do its job of cooling (transferring heat from, actually) your groceries.

By the time you see frost in the freezer, coating the back wall in most designs, the coil will be clogged with frost, and in need of attention.

First, ensure that the freezer fan's running. Fan failure can also cause coil frost-up, so this is the first test. (Be aware that some refrigerators have a fan switch that turns this fan off when the freezer door's opened. And some new refrigerators' ADC computers switch and vary the speed of the freezer fan - these can be very tricky to diagnose).
If it's *frost* and the freezer fan's running, you have a defrost problem, usually caused by one of 3 components: timer, heater, or defrost t'stat. The good news is, if the frost is evenly coating the coil, the expensive stuff's OK - no Freon leaks or restrictions Thank you.....

Posted on Nov 23, 2008

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HI,

Did you try unpluging all the cords from back for 3 hours and then plug it back in.This is know as a hard reset.

Posted on Jun 13, 2008

  • Priya darshan Jun 13, 2008

    The first
    thing to check is the overall internal refrigerator temperature (see
    the Appliance Accessories section for a refrigerator/freezer
    thermometer). The proper temperature should be between 35 and 42
    degrees.

  • Priya darshan Jun 13, 2008

    The defrost timer is behind a cover
    near the light, The timer puts the fridge in defrost ever 6 to 8 hours.
    If the timer is bad it will stop the cycle of defrost and cause the
    freezer and the cold food section to warm spoiling the food and
    increase the freezer temp. Try turning the timer screw clockwise until
    you hear the fridge compressor stop. If after this listen for a
    crackling noise that will be the sound of defrost taking place. If
    doing this starts defrost, you will need to replace the timer.

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