Question about Epson Stylus Photo R2400 InkJet Printer
My paper fed through wrongly and was crumpled, my reaction was to grab the paper and pull it back out before it printed. As I did this i tore the corner which i think is now left in the printer but can't see it anywhere. Since this my printer is showing a paper jam all the time and therefore can't print or do anything. Please could you tell me how to fix this problem and if poss even how to open the printer to see if i can find the cause. Many thanks
A qualified - manufacturer certified servicer is needed here. Your are correct, the missing piece is still inside and also, yanking-out a paper (while it is being fed by the printer) will have a definite damage on the paper-feeding mechanism.
In-warranty or not - u need to call the manufacturer.
Posted on Jun 16, 2008
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Posted on Jan 02, 2017
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To fix the NON EXISTANT paper jam:
Status light is on, paper light is on - you can hear the paper feed trying to "grab" the paper, but it can't, and status light goes Red.
Take out paper tray
Reset the blue paper holders, move them tight against the paper so the paper is snug against all blue barriers. Cause: Somehow the blue paper holders got dislodged and the paper is not snug so the feeder is trying to grab paper that is slightly out of reach.
Mar 15, 2007 | Brother HL 5140 Laser Printer
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