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Samsung French Door Refrgerator - New

My new - 2 months old - frig, I'm guessing, in the process, of the freezer staying defrosted is melting the ice cream & then freezing it, which makes it hard as a brick. Also, about 1/2 of the ice ends up as a solid mass!?!

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Only two months old? Couldn't you complain to the store?

The way the defroster works is this: There is a defrost timer under the refrigerator. (I'm guessing based on other brands.) That turns on the defroster about three times per day. The defroster is a heating coil with the freezer coils. It heats that until the defrost thermostat gets warm; then it quits defrosting.

My guess is that the defrost thermostat doesn't turn off the defroster... that it continues defrosting until the defrost timer turns the defroster off.

So if you want to fix it yourself, dig into the defrost coils. I don't know where to look on a French Door refrigerator. Find the defrost thermostat, an inch wide unit with two wires. Test it for continuity while it is warm. There should be none. Frozen there should be continuity.

Hope that helps.

Posted on Jun 14, 2008

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