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I have a GE BSS25JSRFSS. Cannot get water dispenser to work. Ice maker working fine. Changed the water filter. I have seen on another site that soemtimes the line can freeze. Cannot locate any hints how to thaw that line. Can't see where the line runs or immagine whre it may be frozen. Any suggestions would help.

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The easiest way would be to unplug it and let it thaw out. if after thawing out it doesnt work then you most likely have a bad water valve solenoid. rarely have I seen a line freeze though

Posted on Nov 03, 2010

  • dkaakd Jul 31, 2011

    The line needs to be warmed-up in a few placed. Take out the veg. crisper in the fridge and use a hair dryer to warm the water line behind it. Also, open the freezer, empty out the ice in the ice maker, warm the ice tray and cooling units above it. The take the hair dryer and spend about 10 minutes warming up the area on the inside door panel of the freezer. Especially behind the water dispenser. After that, give it about 10-15 min to defrost a bit. Once the water starts flowing, dispense about a quart or two so the water moves though the lines.

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