Question about Printers & Copiers
Take the cartridge out and rub the contacts with a piece of damp tissue paper and try again.
Check the contacts in the printer itself where the cartridge sits. If there is any damage or pin hole on the white ribbon with the gold contacts on it then the printer is unrepairable but it sounds like a cartridge problem. Try changing the cartridge as well
Posted on Jun 14, 2008
When turning the unit on it straight away says ink cartridge problem. We are unable to proceed any further past that message. We are aware that the colour cartidge is currently empty but why cant we still scan photos on to the computer?
Posted on Jul 21, 2008
Buy a brand new cartridge. I had one "still good" but kept having right ink cartridge message. Changed it message went away.
Posted on Apr 08, 2011
SOURCE: my hp photosmart 2575 says
open the front cover the cartriges will come in the centre position where you can remove the cartridges check which cartridge is on your right side remove and clean the brown dotted circuit on both the printer and cartridge with the tissue paper .insert it back in the proper position and then check if the same problem then remove and replace the cartride printer will work properly.thanks
Posted on Aug 14, 2008
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