Question about Indesit W 123 Front Load Washer

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Water leaking out through powder drawer

When my machine gets to the rinse/ spin bit of the cycle, water gushes out through the poweder drawer all over the floor! could it be a valve problem and how do i fix it please ( its 5 yrs old)

many thanks

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Hi,

It could be the machine is over-filling.

There is a presure switch inside which regulates the water height.
If the water level is over half-way - it needs adjusting or replacing.

Posted on Jun 22, 2008

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Please take your drawer out and give a good clean also look inside when drawer is out and clean there as well good luck regards jason

Posted on Jun 15, 2008

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Posted on Jan 02, 2017

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1 Answer

Water leaking from detergent drawer


The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Dec 23, 2016 | Washing Machines

1 Answer

Frequent leaks through soap drawer during rinse cycle


Possible that the dispenser drawer is out of alignment or is the suspect. You can remove and check the mountings
click on : Dispenser

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1 Answer

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Pull the dispenser drawer all the way out, there will be a flat part which you push down to slide the drawer out, Then you can get to the inside to give it a clean, next you can remove the top by undoing the 2 screws at the back and sliding it off, you will see the hoses that run to the dispenser and you can clean them with a bottle brush.

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1 Answer

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This could be a partially or completely seized/failed pump.
Before a machine goes in to a spin cycle, it runs the pump to empty all the water out. It used to be quite common that the machine does not check all the water has gone before spinning, it just runs the pump for a set time which if the pump is okay, is long enough to empty it.
If a spin is then started with quite a lot of water left in the drum, it gets thrown everywhere including back out of the powder/conditioner draw. Also the sheer strain of spinning a large amount of water can force water through an otherwise okay door seal.
Unless you are comfortable working on the machine yourself, call an engineer.

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