Question about Siren Edge MP3 Player
Hello, I've had my mp3 player for roughly 3 months now without any problems. But today I tried to turn it on and it gave me an error that stated:
Shutting down power
I reformatted using Windows xp not Windows Media player but it didn't finish the reformat. I lost all my songs, and when I try to add anything like a folder to the mp3 player it says "Unable to create the folder 'New Folder', Data error (cyclic redundancy check)"I have no idea what I should do with this now, any help would be appreciated.
Similar situation, had mine since June or so... worked ok a couple days ago on while running on treadmill... today mid run it cut out on me, thought the battery was, so I charged them and voila, "Boot Error, shutting down" hadn't seen this one yet... a month or so back I freakishly lost all my music for no apparent reason... but I was able to restore and play without a problem till now...
anyway, removed battery, connected USB, computer found drive and it was empty(surprise!) so I formatted it and added a couple tracks back to test things out, seemed to go along without problem, disconnected the USB, started it back up and for a minute thought I had fixed it, only to find it said "No Songs", so I repeated removing the battery and hooking up the USB, found the music was actually there, so I can only assume its a firmware or similar issue...
odd though there, seems to be a about a 3 month pattern with the complaints regarding this problem... I'll mess with it a couple more times, but I guess 40 bucks for 4gb's doesn't get ya much for quality... won't be buying any Siren products again.
haven't bothered with tech support as everything I've read makes them sound useless...
Posted on Oct 03, 2008
We have tried all of the suggestions and still we get the warning boot error and then it shuts down... we tried calling the customer service number and it is disconnected... any help would be appreciated...
Posted on Jul 07, 2008
I have managed to get my Siren mp3 player working. I was going to attempt to reformat it but I decided to manually delete all the music files first using windows explorer. After that was done I synchronized the player to my music library stored on my computer using windows media player (10). That seems to have done the trick. I'm skeptical that this will be the end of my problems but at least it's working for the moment. Good luck to the rest of you.
Posted on Jul 01, 2008
The proposed solution does not work for me. I've bought Siren 4Gb 4 days ago, got "Boot error..." today. When connecting USB, does not matter id + volume button is pusshed or not, Windows XP detects device, on-screen message "Do not disconnect" appears and then dissapears. The Windows and device enter endless cycle of discovery- message-power_off with no result.
Any suggestion, please?
Posted on Jun 20, 2008
Siren's software support is bad, but you can call them: 254.224.0222
Sometimes reformatting a player can cause key system files to be lost - this particular mp3 player does not have a recovery tool or a firmware upgrade that I know of, so you can try the Windows Recovery Method: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Let me know how it turns out.
Posted on Jun 14, 2008
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