Question about Siren Edge MP3 Player

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Siren Edge 4 gig Boot error,

Hello, I've had my mp3 player for roughly 3 months now without any problems. But today I tried to turn it on and it gave me an error that stated:
Boot Error
Shutting down power
I reformatted using Windows xp not Windows Media player but it didn't finish the reformat. I lost all my songs, and when I try to add anything like a folder to the mp3 player it says "Unable to create the folder 'New Folder', Data error (cyclic redundancy check)"I have no idea what I should do with this now, any help would be appreciated.

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  • jamora05 Jun 17, 2008

    I am having the exact same problem, the Siren MP3 player says "boot error, shutting down" when you turn it on. We've only been using it about a week. I have not reformatted the player but I did try that holding down the volume key and connect the player. That didn't do anything. I have been working with Siren's support and they emailed me firmware to install. Either they left out some instructions or the firmware is useless because that has not worked, either. My player is past the warranty period so any help is appreciated. Thanks.

  • Naz-T Jun 17, 2008

    Well, ty for the help ThaMp3Doctor, but alas my problem still persists. I called the siren customer service number that you posted, and they had me format the mp3 player. The problem is, that since they had me do that, the mp3 player doesn't even turn on period. Now they say that it's not a software problem but a hardware problem and that since I've had it a little over 3 months, the 90 day warranty is void. Awesome huh?

  • delta8472 Nov 21, 2008

    I have the same exact problem. I turn it on and it says BOOT ERROR shutting down power. It' s only one year old!

  • ozozge Jan 12, 2009

    By july of 2008 my brother brought me a Siren IV mp3 player from USA (you see,I live in Turkey),
    I used it without any problem till October but then one day I opened it but it started to delete the songs itself. (till that day I used to upload songs to mp3 player manually, by using the folder) I opened the CD you gave and read that I should upload songs using Windows Media Player. Ok I trıed that too but last week it deleted the songs again so i opened WMP again and formatted my mp3 player and uploaded songs again, after a while it started not opening but also writing "boot error, it will shut down".
    Then I connected again to my computer and i clicked format and it said "Ok Player is formatted". And I could open my mp3 player and see that the songs are there (some of them were deleted actually)
    And finally now I'm trying to connect my mp3 player but it just doesn't. It says "usb connected" for a second, and then "do not disconnect" for 5 seconds, then shuts down!!!! (I tried that several times for your information with and without battery)
    i'm so tired of this machine

  • robertowaa Jan 13, 2009

    I had a problem sometime ago and contacted Siren by email, after a lot of suggestions they sent me a firmware... none of this worked. Somehow I managed to make the device work for a couple of weeks, now it is not working anymore... again.... worse thing I am in Brazil and there is no way to return it. Like so many others the thing is not buy Siren products anymore and spread the news to everybody: Siren sucks!!!

  • Anonymous May 10, 2009

    its says boot error shuting down..y is this

  • lilpa_girl May 10, 2009

    that my mp3 plyers says boot error shuting down...y is this..????

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Similar situation, had mine since June or so... worked ok a couple days ago on while running on treadmill... today mid run it cut out on me, thought the battery was, so I charged them and voila, "Boot Error, shutting down" hadn't seen this one yet... a month or so back I freakishly lost all my music for no apparent reason... but I was able to restore and play without a problem till now...

anyway, removed battery, connected USB, computer found drive and it was empty(surprise!) so I formatted it and added a couple tracks back to test things out, seemed to go along without problem, disconnected the USB, started it back up and for a minute thought I had fixed it, only to find it said "No Songs", so I repeated removing the battery and hooking up the USB, found the music was actually there, so I can only assume its a firmware or similar issue...

odd though there, seems to be a about a 3 month pattern with the complaints regarding this problem... I'll mess with it a couple more times, but I guess 40 bucks for 4gb's doesn't get ya much for quality... won't be buying any Siren products again.

haven't bothered with tech support as everything I've read makes them sound useless...

Posted on Oct 03, 2008

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We have tried all of the suggestions and still we get the warning boot error and then it shuts down... we tried calling the customer service number and it is disconnected... any help would be appreciated...

Posted on Jul 07, 2008

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I have managed to get my Siren mp3 player working. I was going to attempt to reformat it but I decided to manually delete all the music files first using windows explorer. After that was done I synchronized the player to my music library stored on my computer using windows media player (10). That seems to have done the trick. I'm skeptical that this will be the end of my problems but at least it's working for the moment. Good luck to the rest of you.

Posted on Jul 01, 2008

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The proposed solution does not work for me. I've bought Siren 4Gb 4 days ago, got "Boot error..." today. When connecting USB, does not matter id + volume button is pusshed or not, Windows XP detects device, on-screen message "Do not disconnect" appears and then dissapears. The Windows and device enter endless cycle of discovery- message-power_off with no result.
Any suggestion, please?

Posted on Jun 20, 2008

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Siren's software support is bad, but you can call them: 254.224.0222

Sometimes reformatting a player can cause key system files to be lost - this particular mp3 player does not have a recovery tool or a firmware upgrade that I know of, so you can try the Windows Recovery Method: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Let me know how it turns out.


Posted on Jun 14, 2008

  • Corey Knoettgen
    Corey Knoettgen Jun 20, 2008

    Jamora - if you can post the firmware file or link that they sent you to either the Wiki mnaual, or the tips and tricks section of Fixya's Siren Edge page, we would be most appreciative - I can figure out what to do with the files - reconstruct the system.

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