IN CASE YOU CAN'T SEE ANY PAPER , THE CARTRIDGE CLEANING ASSEMBLY IS BAD , PLEASE CLEAN THE SENSOR IN THE SAME WITH IP ALCOHOL OR REPLACE THE SAME . THE PROBLEM WILL GET RESOLVED .YOU WILL NEED SOMEBODY TECHNICAL TO DO THE JOB.
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Re: samsung sf- 360 - removing jammed paper
There may be a small piece of torn paper holding the sensor. 1. Try loading a piece of paper and selecting 'paper feed' It may take a couple of goes. 2. Try the same with thin card. 3. with the machine switched on remove the power cord. 4 Discover the 'Reset' routine for this particular machine.- It may be in the manual if not look up www.fixyourownprinter.com then in the field type the make/model
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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
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I had the same problem.
I found that the gears driving the printhead cleaning mechanism was jammed.
To solve this, I removed the top cover (6 screws and a clip centre bottom, back).
Please take care when working on the Fax machine as there are high voltages present.
It is best to always remove the power sorce when working on electronic equipment.
I removed the cleaning mechanism (2 screws)(you have to remove the circuit board next to it to get to the one screw). I did not disconnect the ribbon cable from the circuit board, only the two smaller cables.
Once removed, I gently tried to rotate the cleaning mechanism by turning the plastic gears. It should rotate freely by 360 degrees. If it sticks at all, there is most probably some dirt stuck to one of the gears. Using a magnifying glass, carefully inspect the gears for dirt and gently remove the dirt with something thin and pointy like a bag needle. Be sure to check that the gears are still adequately covered in grease afterwards.
Reassemble and test before fitting the top cover.
I do not know why they set the fax up to give a paper jam when this item jams but this was the problem on my fax.
Good luck and I hope this solves your problem.
Remove all papers from the machine, unplug it from the mains suply and try all over again,
If the problem persist most probably there is a broken or an unplug actuator sensor inside the machine or in the scaner area.
I Strongly suspect phone line.
If is it a DSL line you may need to filter is. If it is a digital line, then you shold switch to analogue.
I would start by just replacing the phone cord between the machine and the jack.
My other question is, are there any other devices plugged into the same phone line with the fax machine. A credit card reader, an answering machine? If so try removing them and see if there is some problem with a shared line.
But more then likely, you have a line with static, a bad groung. Low phone line voltage, current. some other line issue is very possible.
Suspect strongly a phone line issue