Mine pulled the same act not too long after I got it, so it was under warranty. I sent it back to Thales Navigation, and they fixed it for free. It had "died" while I was acknowledging a "LOW BATTERY" alarm. I've now had mine for at least two years, and no recurrence of such a serious brain cramp. That was pretty annoyin' when it happened.
Netopir, I assume you have tried replacing batteries at least a couple times?
I wonder if tedford has corrosion inside his unit. The Gold has a rubber gasket and is a bit water resistant, but high humidity and salt water exposure would take a toll on the electronics inside.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You may find the problem is with the connections from the battery to the circuit board. Take the back off and check the battery connectors where they contact the board. They may need cleaning or re aligning
Press and hold the GOTO button for 2 seconds. A "Mark" screen will appear. If you are saving your current location, highlight the "Save" at bottom of screen and press enter. This will save you current location. You can edit the name of the waypoint at this screen also. You can do this before you save the waypoint or you can go to Menu/Database/User/Waypoint (the one you want to edit)/Enter. At this screen you can edit the name by pressing the arrow up or down to get to the name field and press "enter" to get to the alphabet screen. If you are entering a waypoint using coordinates, do the above but edit the coordinates to the ones you want to use and then save.
This may help. I have had the same problem from time to time. I took the back off ( slowly don't break the four wires connected to the back) then I cleaned the connections where the battery pins press to the main board.
The unit is coming on but the LCD display has
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separated and needs replaced.
I need more info to possibly help.
Do you have info on the SD card you need to keep?(just use a SD card reader for your computer to reformat to FAT) Be sure to copy all files to a safe place FIRST!
You could also try this combination, to clear ALL memory then reboot GPS unit.
1. Press and hold "Enter"+"Menu"+"PWR"
2. Follow GPS units On-Screen directions.
If GPS unit "locks-up" press and hold keys in this order, "Goto"+"ESC"+"Enter".(Forces GPS unit Off)
I unscrewed the 6 screws holding the back to the Meridian Gold unit and looked at the contacts. I noticed that one of the curved prongs that makes contact from the battery to the unit was bent low so I knew it was not making contact and preventing the unit from working. So I very gently took the small screwdriver and pulled it out a bit so that contact was the same height as the other. Screwed the back back on, reinstalled the batteries, presto - works like a charm now. Anyone can do it.
Now I need someone to tell me what alternative GPS map packages giv e the most bang for the buck as my Map Send CDs were accidently thrown out by a well meaning person cleaning up my desk....