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Outlook express outbox is stuck in 'sending' mode

I have tried to send an email containing a lot of photos which has left the outbox stuck in the 'sending' mode. I am unable to delete the message amd have tried disconnecting the modem, switching everything off and leaving it overnight. This has not resolved the problem.

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  • hellybelly Jun 15, 2008

    This has solved the problem, however it took a while to find out how to delete the file as the solution you offered wouldn't let me delete it. I had to cut and paste the file eventually to delete it.

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More than likely, you'll need to delete the outbox.dbx file located in the following location:

C:\Documents and Settings\***you user name***\Local Settings\Application Data\Identities\{***LONG SET OF NUMBERS}\Microsoft\Outlook Express

You will find the outbox.dbx in that directory.. Delete it, and you're good to go!

Posted on Jun 15, 2008

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3 Answers

Outlook express is trying to send a message with a lot of photos attached. It is unable to do this. How can I delete this message.


Hi,
If your Email is trying to send as soon as you start Outlook Express, you might try this:
Open Outlook Express and go to the top menu, click TOOLS then under that menu, OPTIONS. Under the GENERAL tab, uncheck the box for "Send and receive messages at startup", then click OK.
Close Outlook Express and start it up again. Hopefully this will allow you to delete the Email. Good luck!

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well i guess the file you are sending its quite big into the email sending capacity.

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Load Outlook in its safe mode ("outlook.exe /safe"). This ensures:
- No plug-ins get loaded that might touch the item.
- Loading Outlook in offline mode means it won't touch the stuck item.
Delete the stuck item in the Outbox folder.
Put Outlook in online mode (File -> Work Offline: disable).
If you restarted Outlook in its safe mode, exit and restart Outlook for normal operation.

If it's Outlook Express, in OE Tools>Options> Maint tab "store folders" note the location. Go to this location and find the outbox. Delete the .dbx file that goes with it. It will recreate itself on restarting OE.

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In Outlook Express when I send a email it takes forever then when it does finally gets sent I close OE and there is the screen that says email sent and completed. I have to go to tasks to close it. Usually...


Hi All

if you are running XP then open up explorer and go to

C:\Documents and Settings\*your user name*\Local Settings\Application Data\Identities\{65C0EAFC-BB65-4A91-A733-2B5FA75AFB49}\Microsoft\Outlook Express

then delete outbox.dbx (Make sure outlook express is closed)

then start Outlook Express and try to send an e-mail again.

:)

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Plz disable ur internet, close ur outlook without sending, then open again & if sending receiving then cancel immediately, now u can delete ur e-mail from outlook.

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Is there an email stuck in the outbox, if so go into safe mode and delete it , that is usually what happens with both outlook and outlook express, also if you tried to send an attachment that it considered to be either a threat, an .exe 'executable" file, or anything it dosen't like, it will respond in a similar action

Dec 26, 2008 | Computers & Internet

1 Answer

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Hello
I havent seen that problem with Outlook Express just with Microsoft Outlook. but this solution should work with outlook express to.
here how you solv it. you need to remove the outbox file manually. remember that all your outbox files gonna be deleted.
step by step.
1.close outlook express
2. go to C:\Documents and Settings\"your user name"\Local Settings\Application Data\Identities\("alot of numbers here.->"{7850C6E6-099E-4EFD-A3F5-A88CA4FC6169}\Microsoft\Outlook Express\

* if you can find Local settings you need to show hidden files!
a. go to tools>folder options->view-> mark show hidden files and folders-> ok

3.in the map outlook express delete the outbox.dbx or move it somewhere.

4. try now to start the outlook express and the outbox should be empty.


good luck.

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4 Answers

Email stuck in outbox


Here's the fix if when you send an email attachment from another application it gets stuck in the Outlook Outbox...
[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\MailSettings]
"StrictAccountOrder"=dword:00000001
Tooks us a long time to come up with it but great to have! It's fixed in Outlook 2007.
Bill
www.IVDesk.com
Complete hosted IT solution where we run all your applications and provide 24x7 support!
Work from any Internet connection anywhere.

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I've had the same problem more that once. Today it sent the same message 21 times before I finally was notified and deleted it out of the outbox.

May 23, 2008 | Microsoft Office Professional 2007 Full...

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