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Outlook express outbox is stuck in 'sending' mode

I have tried to send an email containing a lot of photos which has left the outbox stuck in the 'sending' mode. I am unable to delete the message amd have tried disconnecting the modem, switching everything off and leaving it overnight. This has not resolved the problem.

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  • hellybelly Jun 15, 2008

    This has solved the problem, however it took a while to find out how to delete the file as the solution you offered wouldn't let me delete it. I had to cut and paste the file eventually to delete it.

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More than likely, you'll need to delete the outbox.dbx file located in the following location:

C:\Documents and Settings\***you user name***\Local Settings\Application Data\Identities\{***LONG SET OF NUMBERS}\Microsoft\Outlook Express

You will find the outbox.dbx in that directory.. Delete it, and you're good to go!

Posted on Jun 15, 2008

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Clear message stuck in outbox


Typically messages will be stuck in the outbox because they are unable to send. Usually because of large file attachments or server availability. If you are using outlook, try taking outlook offline then delete the messages. The option should be under the file menu and say something like 'work offline'. Once you delete the messages, don't forget to put yourself back online!

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sometimes the photo exceeds the limit the email service can handle , it has too be so many bytes , this is the only thing I think it could be , if you have futher questions , please let me know .........Goood luck Roy

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Can't send email in outlook
Outlook is an email client, much like outlook express or Windows Live mail.
TO work correctly the email client has the information already set up in to be able to contact the mail server (the computer with your email messages), and also authenticate you as a user (an email address and password).
In some cases you also need to configure the email servers (basically provide the server information directly to the system)
The newer version of Outlook can try to detect these settings, with decent success.

In order to make it work, open Outlook and click set up new email account.
Provide your name, email address, and password, servers, etc.

Since you didn't provide the name of the email provider (yahoo, msn, gmail, etc.) I will assume you know the specifics for it.
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Unable to send e-mail through OE 6 installed. Getting error message as below: An unknown error has occurred. Account: 'HOME', Server: 'smtp.bsnl.in', Protocol: SMTP, Server Response: '421 Cannot...


You probaly have the SSL box checked in your SMTP settings.

Open Outlook Express.
Click on Tools in the menu, and click on Accounts in the drop-down menu.
Click on Mail.
Double-click mail account.
Click on Advanced.
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Jul 28, 2010 | Microsoft Windows Vista Ultimate Edition

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If you attempt to send a message that is too large for your mail server you may be unable to delete it from the Outbox.

First, try setting Outlook offline using the File, Offline menu. Wait about a minute or so or close Outlook and reopen.
If you are unable to delete the message while in offline mode or cannot go into offline mode, you'll need to change your default delivery location.

  1. Add a new PST using the File, New, Outlook Data File menu.
  2. Open the Email Accounts dialog on the Tools menu.
  3. Select view or Change existing email accounts and click Next.
  4. Select the new personal folders file from the Deliver new email to the following location list.
  5. Click Finish and restart Outlook.
  6. Show the folder list, using Ctrl+6 if necessary, and find the old Outbox. Delete the message.
  7. Repeat steps 2, 3, 4, and 5 to restore the original pst as the default delivery location.
  8. Show the folder list and move any new messages from the new pst to the original pst.
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Hi,

First of all your Zip all photos by the help of WinZip (It’s free on internet)
Than try agene. I hop you can able to send photos.

With regard
Abhay Singh

Nov 14, 2009 | Operating Systems

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I used the JPG/RAW setting on my camera. Downloaded to PC. Tried to send all photos by Outlook Express. Files have been in the sending mode 2 days now (frozen I think). Cannot delete email. How do I cancel...


Cancel and delete the emails.

The chances are that you have exceeded the size that your mailbox can handle.

open one of the images and reduce its size using either Microsoft paint or some other graphics program.

Also don't try to send too many at once

Hope this was of help

Oct 01, 2009 | Microsoft Operating Systems

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Microsoft outlook wiil not allow email to go out of outbox. All settings are correct as confirmed by ATT and Bellsouth. Outlook express ,with the same settings, will send email. Please email an answer or...


Please take a look at the troubleshooter article at this excellent Outlook support site available here
If that doesn't help you to work it out, please report back with the version of Outlook you're using, what kind of email server you're on, such as http, imap, pop3, etc, and whether you can receive in outlook but not send, or neither....

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!




Apr 16, 2009 | Microsoft Windows XP Professional for PC

1 Answer

Message: Outlook Express has encountered an


Hi,
 
Most likely there is a email with a virus in one of your outlook express folders. Download a 30 day trial of Kaspersky internet security and run a full scan on your computer.
 
Alternatively, you could try creating a new Identity in outlook express, only problem is you wont be able to access your old emails. But you can always switch back and forth. To do this Click on File – Identities – Manage Identities. Here you can create a new one and configure your email settings. Though this may work, this may only be a temporary solution.
 
Hope this helps. Please rate your feedback!
Thanks,
VJ

Mar 05, 2009 | Microsoft Windows XP Home Edition

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