Question about Dell 1700n Laser Printer

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My Dell 1700n Printer keeps showing up as offline. I have a Dell Optiplex GX520 PC. My printer has been working fine, I moved the printer to a new PC temporarily and then moved it back to my PC and now it just shows up as offline. I have attempted to use different USB Ports, still shows up offline.

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Try to remove the Printer Program , then restart your computer. Please install again the printer program in your PC maybe that help to identify the printer and reconnect again.

Posted on Nov 03, 2010

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First check the above given conditions and also Check whether any document is pending in printer to be printer or not. if so first print them or cancel them then start your printing task again.

For a usb printer, unplug the usb cable wait 5 seconds, then plug it back in. If the printer is still offline, right click on the printer and select "use printer online". check power on printer, if it's an hp laser press the ready button.

Posted on Nov 03, 2010

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  • Dell Expert
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Hi

i suggest you reinstall the drivers on the computer(s) which will use the Dell 1700n printer.


let me know if this helps

if you need the drivers go to this link all you have to do is select the operating system (go to My Computer, right click and properties, will give you the OS)

http://support.dell.com/support/downloads/driverslist.aspx?c=ca&cs=cadhs1&l=en&s=dhs&ServiceTag=&SystemID=PRN_LSR_1700N&os=WW1&osl=en&catid=&impid=

Posted on Nov 03, 2010

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