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I got the Canon ImageCLASS MP360. It's not working because the cartridge jammed, ##345 showed on the screen. Once I turn the printer on, then I can hear loud noise like the cartridge stuck inside the gear. I tried to move the cartridge, but it is not moveable. How could I fix it? Thanks.

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Hello Dear,
"CHECK PRINTER" ##345
Cause: The printer's internal unit has malfunctioned.
Solution:
(1) Remove the jammed paper. (Check the paper edge sensor is OFF.)
(2) Press the [OK] key.
(3) Reinstall the printhead.
(4) Turn the power off and on.

If doing this solves you problem then ok or update me the status after doing this.

Regards,
Manoj Joseph
+91 9352008418

Posted on Jun 13, 2008

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1 Answer

My Canon Smartbase MP360 will not print and shows 'put in cartridge' which I have done and it makes no difference.


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1 Answer

Error 345


That error is very vague, even the manual says it's an internal unit malfunction, and you should remove and reinstall the printhead, clear any paper jams, and cycle the power off and on. When it doesn't help you need a new control PCB and it's more expensive than a new printer.

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On the screen appears "check printer" and then "##345"


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My mp360 shows ##345 on display,with alert light flashing.No information in manual,is it something simple or do I throw it in the bin?


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Error 345 on canon mp360


look here:
http://www.techimo.com/forum/showthread.php?p=2219482#post2219482

Jan 15, 2008 | Office Equipment & Supplies

2 Answers

##345


Hi, Apparently that error code means that the the cartridge is jammed, check that there are no bits of stuff stuck there and try to maybe remove the cartridge and maybe if you have any realigning software run those on it.
There seems to be a lot of people with the same and similar problems and the Canon service tech didn't seem to know what to do, and most are out of warranty too.
Let me know how you go.

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