Question about Emerson MW8985W Microwave Oven

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TURNTABLE OWON'T TURN, BUT IT COUNTS DOWN LIKE IT IS WORKING

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If there is no heating please do not switch on unless you have confirmed the fault. It is possible that the Magnetron is faulty, the temperature cut off is faulty or the main capacitor is short. It is also quite possible that insect can get into the oven and create soft spots. When you switch on these will create a short and make the voltage jump and in the long run damage the magnetron.
So Remove cover after disconnecting , check for dirt/moisture in the cabin, if so wipe clean and dry, check the magnetron and area clean and use an jet air to clean off.
Make sure that the program controller is working if not check power - step down supply, the pads are responding- if not faulty pads- or the door switches, if contact is not through the microwave will not work.Since the turntqable is not working it canbe failure of thebelt or the motor.

Now keeping clear of the microwave, switch on, use a cup of water inside to test.
If you notice any sparks shut off as the magnetron or the main HT capacitor can be faulty. replace with same type.
If there is heating without any issues, you can use the microwave safely

Posted on Nov 03, 2010

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Sounds like the turntable motor or its drive has failed. Replace the faulty part and that should solve your problem as you don't mention any other fault.

Posted on Nov 03, 2010

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1 Answer

Microwave timer works but will motor will not run/cook.


If everything works on the unit, but you do not receive any heat or possibly the turntable does not turn you have a faulty magnetron (controls heat) and a faulty motor (controls turntable). You would require service on the unit, if parts are available. Some microwaves are so small in cubic foot size, that manufacturer's do not have parts available for purchase/repairs.

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Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...


Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.

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I have a built-in GE microwave Model JTP85W0A1WW built in April 1999. It appears to work (fan turns on and digital readout counts down) but the turntable no longer turns and nothing is heated. Seems...


I had the exact same problem. There are two switches on the door. One is a safety lockout switch for the magnatron. The switch just wears out.

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No fan, turntable or heat, but counts downs


The 'Clock, is Machanical just like an ordinary kitchen timer The reast of it is electronic, and at that age time for a new one.

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