DRYER MAX Dryer Balls Dents all over Stainless Steel Drum of New Dryer??
Could anyone please give me advice on how to know for sure if this product caused this type of damage! I have contacted online retailer and explained what happened (noticed Dents scattered all over stainless steel drum, like being hit by little hailstones after using DRYER MAX Dryer Balls(made of PVC Plastic &claim to be safe and designed for Dryer use) 2 times and Dryer brand new!Of course they had never heard of this problem happening before and they have sold thousands of this product as have the Company in US sold many thousands ... I cannot see what else it could have been? Is it possible the Drum was somehow faulty?I unpacked it myself out of the box didnt notice anything then! Not sure who to find responsible?would really appreciate any advise! Thanks
Re: DRYER MAX Dryer Balls Dents all over Stainless Steel...
If the dings are inside the drum and they look like someone took a hammer and hit the inside of the drum then it's what you put in it but if the dings are comming enward twards you then there's something hitting it from outside the drum. and if that be the case call the store were you got it and have someone come out that is if it has a warnnity and if the dings go out twards the dryer then contact the person who sold you the dyer max balls and tell them you won't payed for a new dryer you may have to take them to court and then again you will have to prove that the balls did it
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For my Frigidaire manufactured Kenmore dryer, the stainless steel drum is part ordinary painted steel (front flange). That flange is part of the suspension for the drum. The flange rides on a nylon wear pad above the door. On both sides of the pad, there is a felt that is glued to the dryer front panel to act as a seal. What happens is that the paint on the ordinary steel flange rubs through and rusts, staining clothes during the drying cycle. I have to replace the nylon pad and felts every few years to combat the rusting issue. The felt and nylong pad assembly is glued to the cabinet flange using heat resistant adhesive.
I'd say take the 50% off offer. Dryer drums are very thin, and a weld would most likely still make a thump noise every time it passed the drum supports. (two thumps per revolution) I've seen this on other brands which use thin stainless steel drums. (I didn't look up your model to see if the drum was SS or powder coated metal, or galvanized, or whatever) It is not a real common thing, but certainly not unheard of. I'd say it was indeed a poor weld, but the manufacturer's generally won't help much once it makes it past the warranty period. Don't bother rating this, as anything but a FixYa lowers my rating. Thanks.
hmmmmmmmmmm,never tested hailstorm damage,but..........if you say its brand new,let me fill you in on something here.WARRANTY'S WILL NOT INCLUDE THE DRYER TUB IN COVERAGE ,unless the tub supports (rollers/bearings)have failed.There has to be a mechanical failure that causes the tubs problem. Max balls are not included. Hope I helped you !!! Please rate this !!
If you are talking about brownish colored stains on your clothes, this is actually caused by the drum seal going bad. The drum seal fits around the perimeter of the drum where it meets the rear bulkhead (wall) of the dryer and is a felt type material. One some dryers the drum is reversible and there is a seal on both ends of the drum. When the seal gets old, it becomes brittle and starts to crack and come apart. There's usually a brownish colored pigment that comes off the seal and can get on your clothes. If the seal is worn too much, your clothes could actually be getting caught in the drum between the seal and being dragged. This will also caused brown streaks on your clothes. Now...what causes the seal the wear prematurely are high temperatures. If you do not routinely clean your dryer ducting, your dryer could actually be overheating. This can cause the seal to become too hot and make it brittle over a period of time. Any appliance repair dealer will carry the drum seals for the dryer as it is a common part that requires replacement. If you could post back with your EXACT model number (located around the door opening) I could find a part number and price for you. In addition, I could give you step-by-step instructions on how to replace the seal if you wish to tackle this on your own. It's not a difficult repair and the average consumer should be able to accomplish this task. It will also save you $$ on the long run if you don't want to pay high labor charges of the appliance repair guy. Let me know if I can assist you further.
This may be caused by some kind of wash product or softener product. You may be using too much. You can use a blue glass cleaner or small amounts of mild abrasive cleaner and water to try to remove it. Drums are made of porcelain or stainless steel and should 'never' wear out.