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I have been using a Teac hard drive (HD-15PUK-A-60GB), purchased in the UK, for over a year. I cannot now access any of the files or folders on the HD. I've tried different computors - but always the same error when I initially connect the HD - "your hardware may not be working properly". Then the connection closes. Can you help as I have most of my life on this HD? Thanks, Gerard.

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6ya6ya
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Posted on Mar 12, 2007

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Benimur
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SOURCE: Hardware Malfunction Error

Hi, This is a common problem with external storage. Please refer to http://www.fixya.com/support/t191153-device_recognized Below is a copy of my response to a similar post. Based on your post/description: 1. Your PC does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the My Book itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options aside from running manufacturer's diagnostic and/or third party recovery software are: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it direct inside a desktop either as IDE or SATA; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

Posted on Sep 04, 2007

  • 3940 Answers

SOURCE: Hard Drive not found after installing software.

  1. Boot to the bios with the HDD connected
  2. Turn on all the lock lights on keyboard (SCROLL< CAPS<NUM)
  3. Press ALT+E (Wait for Beep)
  4. Press ALT+F (Wait for Beep)
  5. Press ALT+B to reboot
  6. IDE redetect should initialize on boot.
  7. HDDs should now be seen

Posted on Sep 29, 2008

ChipcircuiT
  • 157 Answers

SOURCE: SATA Raid card on PCI unable to detect eSATA Hard Drive

if you install the raid controller drive,it means it will shown the drives..but it not shown? is this what you mean? did you try to see in the computer management? if you dont know, check this out..right click my computer-manage-select disk management and check if your drive is there......this is only what i know about what you mean.

Posted on Mar 03, 2009

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SOURCE: IDE motherboard gsvr845, trying to install sata2 hard drive

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Posted on Mar 17, 2009

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