FixYa.com
Technical Support, Instructions & Repair Service


Tags:

Microsoft WIRELESS LASER DESKTOP 4000 KEYBOARD & MOUSE PS2/USB

Microsoft Wireless Laser Desktop 4000 Problem (USB...

posted by BIGJMAN26 on Jun 13, 2008


I have a new computer that I am trying to hook my MS Wireless Laser Desktop 4000 to. It is not working. It worked on my old computer as well as my laptop but when I plug the USB in to the port it says USB Unrecognized. I took my computer back to the shop where I had it built to see if they could get it to work however they couldnt. What we did figure out is that it most likely has to do with the Nvidia Chipset on my computer. Every computer we tryed it on it worked right away however we tryed it on another computer with Nvidia chipset and it came up unknown device usb unrecognized just like on my computer. The computer shop put a call into the motherboard manufacturer, but they have not returned the call as of yet, any ideas? It is very frustrating! Thanks for Your Help!

Comment by BIGJMAN26, posted on Jun 14, 2008

As far as the IRQ I looked at the settings in the device manager and no conflicts are showing on anything. As far as downloading the logitech driver how do I know which one to choose for my MS Wireless Laser Desktop 4000 keyboard and mouse set?

Thanks for the info so far, hopefully we can get this issue resolved asap!
This Problem has been added to the Share Your Expertise Page under "My Work Queue".
Best Solution
posted on Jun 13, 2008
Helpful (85)

shaggyrat


Rank:Wiz Wiz
Rating: 82%, 472 votes
install a logitech driver for this mouse they usually have a compatibility issue with an irq in nividia but with logitech drivers the irq setting is set off the nividia set

or you can manually set the irq setting for either nividia or your mouse manually did the techs explain this too you when you took it in
this is likely the case that the wireless l.d. is haveing conflict with nividia irq setting

heres a link with another possiblility that is states its 2 links one for all the troubleshooting problems and the one decriscribed of what your asking about

http://support.microsoft.com/default.aspx/ph/9961?cid=C_53569
trouble shooting page with all problems if you want to look threw every one on the page

http://support.microsoft.com/kb/223256/en-us
the actual problem page so you dont have to go looking for it yourself threw all the links posted on first link
Rating Locked! (?) BIGJMAN26 has rated this solution as Helpful

Can you Help with these Keyboards and Mice problems?

Microsoft WIRELESS LASER DESKTOP 4000...
wireless mouse
I purchased a wireless keyboard... Answer This...
Microsoft WIRELESS LASER DESKTOP 4000...
Help with Microsoft Wireless...
My wireless keyboard has been... Answer This...
Microsoft WIRELESS LASER DESKTOP 4000...
MICROSOFT WIRELESS OPTICAL...
My wireless keyboard has been... Answer This...
Microsoft WIRELESS LASER DESKTOP 4000...
Receiver Lights???
On the receiver sometimes 2... Answer This...
Microsoft WIRELESS LASER DESKTOP 4000...
FUNCTION
function of ctrlx Answer This...
Repair Service
Find Keyboard and Mice Repairman Near You:

FixYa does not evaluate or guarantee the accuracy of any information provided through its proposed solutions, posts, or Expert Assistance Sessions. By entering this site you declare you read and agreed to its Terms. You may NOT copy or distribute the content that appears on this site without written permission from FixYa Inc.
© 2005-2008, FixYa, Inc. or its affiliates
When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!