When i cut my sandisk on it says not enough memory please refreash so came here and followed the steps and when i do the firm ware update it says cannot read the version info n i do not know what else to do
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Re: data base refreash problem
Reformat the player
There are two ways to format an Mp3 player - one on the computer
itself, and one in Windows Media Player. Both methods will end up
erasing all the songs on the player, but the player will be "good as
new" after that. Sometimes reformatting in this manner will override
the player's native formatting and cause problems - this can be
reversed in most cases by updating the player's firmware. Firmware
upgrades are available from most manufacturers' websites. WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or
FAT32. - Connect player to computer, double-click my computer, right
click on icon of mp3 player and select format. This only applies to
Windows-based computers. You can also format the player in Windows Media Player itself: Connect your Mp3 player to the computer and open Windows Media
Player. Click on the Sync tab. Pull down the drop down menu underneath
the Sync tab by moving your cursor over the Sync tab and left clicking
on the little black arrow underneath the Sync tab. Highlight "name of
Mp3 player here 1GB" (wording may vary slightly), and then select
"Format." - this should erase everything. -Tha Mp3 Doctor
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this is kind of a b*****....what u do is only put a 2 or 3 hundred megabytes on the memory card at once.then unplug from computer and let it refresh...if this doesn't work try putting less on memory card...worked for me
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
There are two ways you can solve your problems...First by formatting the player using your windows media player and second by updating the firmware on your device.To upadte the firmware go to the sandisk site or you can contact sandisk so they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep