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Possible that the keyboard has failed but it is best to confirm if the motherboard has any issues. So use an external USB keyboard or a wireless to connect. now click to see if the keyboard works. if so check the connection cord of the keyboard, the pin connection and if possible open the keyboard- there are many screws to be taken out, check the pads as last try , if not it is best to replace the unit.
Try to re-sync the keyboard to the base but first, keep away any wireless device like your mouse from the
receiver. Make sure your keyboard is just near the base.
Press the button on the receiver, and then verify that the light on the receiver starts to blink. Follow the instructions on the dialog box that might appear. If there is no dialog box, press and release the Connect Channel button on the bottom of the keyboard. Check the green light on the receiver. A steady green light means the synchronization was successful.
If the resynchronization fails, try to reinstall everything and make sure you are installing the correct driver for your OS.
If it is only the keyboard that suddenly stopped working? You might want to ask for a replacement since it is still under warranty.
Do you mouse work?
if you just change your batteries and your mouse work, just synchronise your keyboard with the receptor.
In the back of your keyboard, they are a small button; press it and press the small button in receptor to synchronise!
I use Logitech cordless at home and they do go through lots of batteries. You need to make sure of a couple of things. Pretty obvious but they will stop the mouse from working.
Are the batteries fresh or new and of the right type? These will work on nimhrechargeables but the power is low even after a full charge and may not work at all in some models. Alkalines are what they want. These supply 1.5+ volts when new compared to 1.2 for a recharged nimh.
Are they in the right way? Happens to the best of us.
Check the connectors on the back of the pc. Make sure they are in straight. The mouse connector is not as bad as the keyboard but both are usually slightly loose. They will tip a abit and cause connection problems. The weight of the cables or any movement of other cables is all it takes to do this. If you are not seeing lights on the antenna then check this. Keyboard can be checked by pressing numlock of caps key and you should see a light go off or on. On the mouse you may have to press the reset button on the bottom to get it working again.
If none of these work the mouse probably needs to be replaced.
Hi there. Firstly check the battery compartment for any leakage from the batteries while you was away, if there is leakage clean it off and reinsert the new batteries. If there is no leakage insert the batteries. Now, does your mouse have a docking station? I am guessing you have because it sounds like your keyboard is wireless. There should be a connect button on the mouse docking station, if there is press it and hit the connect button on the keyboard and then hit the space bar, hopefully your problem will be solved.
that you have good batteries installed, turn the Keyboard over and locate the
small reset/connect button on the back of the keyboard and press it. Then
try to see if it is working. If not try pressing the button on the
receiver and then on the keyboard. Try typing, should work okay.
this helps. Bud
i had the same problem, i checked the batteries with a DMM and the measured 1.4v i replaced the batteries with new and i still had the same problem. anyway i ended up taking the keyboard apart and found where the antenna is connected to a push on type connector alongside the pcb board inside the keyboard, the connection was slightly corroded. i cleaned it up and it is working fine know, even with the old batteries.
Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again