Question about Kenmore 24032\24036 Top Load Washer
Please help! Our washer is two years old. We haven't had any problems with it until now. The other day, my husband washed several loads of laundry, and everything was fine. He finished off the set by washing our large, very heavy bathroom rug. By the end of the cycle, the washer began making loud grinding noises (during the rinse cycle). Today, it has continued to make the same awful sound during the rinse cycle. There aren't any error messages displayed. We would really appreciate any ideas or suggestions for this problem.
Remove the impeller, by prying off the center cap and removing the center bolt. Lift off the impeller and look for debris.
Posted on Jun 13, 2008
its problably not able to balenbace the load of rugs, if the machine cant balance itwont go to high speed spin. in actuallity your probalby better off bringing the rugs to the laundry mats, especially if the are rubber backed, the rubber backing will come off clogging your pump assy, then your looking at replacing hte pump for a few hundred dollars, for a clean set of $30 bath rugs.
Posted on Nov 30, 2008
The error is actually correct. OL means "over load" which the unit
actually thinks is happening because the motor is struggling to turn the
motor. You'll need to order and replace the motor to fix this problem
I hope this helps, abd just keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment. Have a nice weekend and thanks for using FixYa.
Posted on Oct 18, 2011
Hello, welcome to FixYa.
I'm pretty sure I know what you're referring to and contrary to what has been posted by another FixYa memeber, it likely is not the motor assembly...more often it is just an item stuck under the basket/drive hub as most with REAL experience would know.
In fact I can explain what needs to be done to gain access and repair though it is pretty involved (via removing the tub...it's pretty easy once you see how...much easier with the manual and some guidance).
As I alluded to, it is most likely the drive/spin basket hub under the inner basket (spin basket) and it is being jammed by a sock, undergarment or the like, but you'll need to remove the complete outer tub assembly unfortunately.
This almost always manifest's in the "oL" error code (possibly even error "UL" & "F51") and prevents proper wash or spin...though it usually will certainly fill and drain O.K...unless the error appear's many times it may simply go into a shut down/no action (F1) mode.
I can provide a follow up post on how to do this, including pictures and step by step guidance if you think you are capable, or I alternatively can provide you a service manual if you post an email address.
I'll watch for your reply. Thank's for visiting FixYa today. Good luck.
Posted on Oct 18, 2011
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Posted on Jan 02, 2017
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