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Jwin 10 disc CD player

My system is less than 6 months old and the CD player has already quit working. When I try to play CD's, the window keeps flashing "Reading". I contacted Jwin and they told me that the parts are still under warranty, but I have to pay for the labor and also the shipping charges. I can't use a CD cleaning disc because it won't play. Tried the "blowing out" stuff but it didn't help. Can you offer any other suggestions?
Thanks,
Becky Garrett
garrett.rebecca@gmail.com

Posted by on

  • Rebecca Garrett Jun 16, 2008

    Ny system is still under warranty to cover parts, but not labor. Any idea what this part and the labor to install it costs? This is the second exact system I've gotten from them. First one wouldn't work at all, so I paid to ship it back and received a new one, I really can't afford to keep doing this. Never had any problems before with their products.

    Do you know of a place local to Guntersville, AL where I could carry it to be repaired and maybe come out cheaper?

    Thanks,

    Becky Garrett

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2 Answers

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May be a defective laser. Have have fixed to many of these by cleaning the laser eye. You will have to disassemble it to get to the eye. Soft cloth with no water or chemicals, just wipe it off. Very little dust will cause this problem in any device that reads disc's.

Posted on Sep 29, 2011

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You have a defective laser assembly, from the symptoms you describe. Get with the factory and get a new part installed...accordianman

Posted on Jun 15, 2008

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