Question about Dell Dimension XPS 400 PC Desktop

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Video & sound problem

I had to reinstall Windows XP. Now I have no sound and the video has problems. Was advised to reinstall drivers. When I check the Device Manager, it say that it cannot tell what model etc. video and sound card I have. It also does not list chipset info. I opened the case and cannot find any MFG info on the video card. I purchased the unit on 1/12/06, and either got a 256 or 512 video card. Any suggestions as to how to determine what cards I have so I can reinstall drivers?

Thanks,
Mark Thurman
markethurman@comcast.net

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On your Dell computer is a service tag. Contact dell with that number and they will tell you what card is installed in that computer.

XPS usually contain either an ATI or an NVidia card. Thats about all I know. I had to replace one with a newer video a few months ago for a client of mine because Dell didn't support the machine and couldn't pinpoint the model number of card. I know on the website there are about 4 to 6 of them to choose from.

Posted on Jun 13, 2008

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