Question about Dell Dimension XPS 400 PC Desktop

1 Answer

Video & sound problem

I had to reinstall Windows XP. Now I have no sound and the video has problems. Was advised to reinstall drivers. When I check the Device Manager, it say that it cannot tell what model etc. video and sound card I have. It also does not list chipset info. I opened the case and cannot find any MFG info on the video card. I purchased the unit on 1/12/06, and either got a 256 or 512 video card. Any suggestions as to how to determine what cards I have so I can reinstall drivers?

Thanks,
Mark Thurman
markethurman@comcast.net

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,794 Answers

On your Dell computer is a service tag. Contact dell with that number and they will tell you what card is installed in that computer.

XPS usually contain either an ATI or an NVidia card. Thats about all I know. I had to replace one with a newer video a few months ago for a client of mine because Dell didn't support the machine and couldn't pinpoint the model number of card. I know on the website there are about 4 to 6 of them to choose from.

Posted on Jun 13, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sound distorted


This sounds like a codec problem. Check you have the latest codecs installed. I use KLcodec on my system. It is free and very effecient.

Sep 21, 2013 | HP Pavilion a430n PC Desktop

1 Answer

After reinstallation of Windows Xp , my display se...


You need to download new video drivers from the computer manufacturer or go to Windows Update and let windows update all your hardware drivers. When windows finishes searching for drivers it will give you the choice of express or custom. Click on custom and look in the left pane. choose Hardware, Oprional. Download and install the selected drivers. Reboot the laptop and reset your video options.

May 21, 2010 | PC Desktops

2 Answers

1. I reinstalled Windows XP from restoration CD, now icons and fonts are in large sizes and there is no sound.


Sounds like a driver problem. You will have been provided a CD with your computer, perhaps the same one you restored Windows XP from, with all of the drivers that were installed on your computer out of the box. If you install all of the drivers on there, the sound and display should revert to normal.
If you can't find the CD, you need to find out the model of your sound and video cards and download them from the manufacturers' websites.

Dec 31, 2009 | Dell OptiPlex GX270 PC Desktop

3 Answers

I upgraded from win XP to Win 7 for my dell optiflex gx280. There were 3 problems that windows 7 couldn't detech the ethernet, video and sound drivers. I've tried installing the available drivers from...


just format the drive and install the os windows 7 again.. connect it to the internet while installing it.. once done with the installaion.. click on the volume icon on side tray.. it will search for the solution online and will automatically install the drivers.. i have the same model desktop and i am using win 7 with all working... good luck!!!

Nov 30, 2009 | Dell OptiPlex GX280 PC Desktop

2 Answers

Can't run xp except in safe mode.


AHHHHH WINDOWS WELL WHATS NEW!!!!! SOUNDS LIKE YOU NEED TO REINSTALL YOUR VIDEO DRIVERS IF THAT DON'T WORK TRY REINSTALLING WINDOWS BUT FIRST GO TO SAFE MODE AN SAVE YOUR STUFF DOC,MUSIC,BOOKMARKS,ALL THAT STUFF,IF THAT DON'T WORK CHECK YOUR BIOS SETTINGS GOOD LUCK

Oct 16, 2009 | Acer PC Desktops

1 Answer

Pc sound card trouble!! plz help


(Assuming Windows XP)
Within your control panel, open system, click the hardware tab, click on Device Manager. Under Sound, Video, and Game controllers you should see your sound card and if there is a problem with it. Alternate-click and select properties. Select the driver tab. Select update driver and allow your pc to connect to Windows Update to locate the driver. If not found, post your sound card model and I will assist with locating the appropriate driver.

Nov 06, 2008 | E-Machines eMachines Desktop PC

2 Answers

Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer


check it your sound is working or not, please reinstall your sound driver,
there is a sound problem in your pc



Sep 28, 2008 | PC Desktops

1 Answer

Dell optiplex gx 110


From the research I've done, it sounds like an issue with a (possibly corrupt) file in the video driver. Most people are recommending another video card be installed temporarily, to complete the windows installation. After that, you can uninstall the original video driver, shut down, then restart to have Windows reinstall the original video again.

Mar 11, 2008 | PC Desktops

3 Answers

No sound device found


check for devices in "other devices" in Device manager

Oct 22, 2007 | PC Desktops

Not finding what you are looking for?
Dell Dimension XPS 400 PC Desktop Logo

Related Topics:

106 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Dell PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...