Question about Xerox DocuMate 510 Document Scanner

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The twain driver from xerox for documate 510 scanner will not work and programs like adobe acrobat 9 pro and photoshop will not recognize it. Paperport will but has its own limitatioons. This means Windows 7 has destroyed another important item of equipment. Is there another driver from anyone which will work? Xerox cannot.

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Xerox website for support and driver downloads

Posted on Nov 03, 2010

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Is there a mac driver for xerox documate 510?


The short answer is no. Very frustrating. For three years they have promised to develop it and now have chosen to discontinue any support for the 510 and instead tell you to spend several thousand dollars for a new Documate 3220 scanner.
No thanks - so long Xerox

May 16, 2012 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

2 Answers

Every time I try to open the program, I'm getting this: Adobe Photoshop Elements 6.0 (Editor) has stopped working. Windows can check online for solution to the problem. Check online for a solution and...


Do Solution 1 first, then try Solution 2. Proceed to Solution 3 only if you wish to operate your device directly from within Photoshop or Photoshop Elements Editor.
Solution 1: Disable the TWAIN plug-in. Photoshop and Photoshop Elements Editor do not load plug-ins whose file name begins with a tilde (~). Rename the TWAIN plug-in to prevent Photoshop and Photoshop Elements Editor from loading it.
To disable the TWAIN plug-in:
  1. Do one of the following:
    • If you are using a 32-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    • If you are using a 64-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    Note: If you do not know which edition of Windows you are using, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).
  2. Rename Twain_32.8BA to ~Twain_32.8BA. (You may not see the filename extension .8BA.)
When the TWAIN plug-in is disabled, you cannot operate your device by choosing File > Import > [Device name] in Photoshop or Photoshop Elements.
If you do not wish to operate your device directly from within Photoshop or Photoshop Elements, then you can use other software -- such as the software that came with the device, the Windows Scanner And Camera Wizard, or Windows Photo Gallery -- to operate the device and save image files from the device. (For instructions, see the documentation for the other software.) Then you can open those files in Photoshop or Photoshop Elements.
Solution 2: Disable older scanner files in Windows. If Solution 1 does not solve the problem, open the C:/WINDOWS/Twain_32 folder and move all files in that folder except the wiatwain.ds file to another location. Older scanning files in this folder can cause problems with more recent drivers and applications.
If you would like to operate your device directly from within Photoshop or Photoshop Elements, then proceed to Solution 3.
Solution 3: Troubleshoot installed drivers and re-enable the TWAIN plug-in. If you use a scanner, all-in-one printer, or another TWAIN-compatible device on your system, then the device's driver may be out-of-date. Download the latest version of the driver for your device from the manufacturer's website. Follow the manufacturer's instructions to install the driver. (If you have more than one TWAIN-compatible device, then download and install the latest driver for each device.)
After you have installed the latest driver for each device, re-enable the TWAIN plug-in and restart Photoshop or Photoshop Elements.
To re-enable the TWAIN plug-in:
  1. Do one of the following:
    • If you are using a 32-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    • If you are using a 64-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    Note: If you do not know which edition of Windows you are using, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).
  2. Rename ~Twain_32.8BA to Twain_32.8BA. (You may not see the file name extension .8BA.)
If Photoshop or Photoshop Elements successfully starts with the TWAIN plug-in enabled, then you can operate your device by choosing File > Import > [Device name].
If Photoshop or Photoshop Elements fails to start, then the driver for one or more TWAIN-compatible devices that you no longer have or no longer use may be causing the problem. (A driver will remain on the computer even after you disconnect a device.) Identify each device that you do not use, and then follow the manufacturer's instructions to completely remove each device's driver.
After you remove the driver for each device that you do not use, restart Photoshop.
If Photoshop or Photoshop Elements still fails to start, then the driver for one or more of the devices that you currently use is incompatible with the TWAIN plug-in. In that case, disable the TWAIN plug-in (see Solution 1: Disable the TWAIN plug-in) and leave it disabled. (You may also wish to periodically check the device manufacturer's website for driver updates. If an updated driver becomes available, then repeat this solution.)

Jul 31, 2010 | Adobe Photoshop 6.0 for PC

2 Answers

Is there a Xerox DocuMate 510 driver download for Windows 7?


Hi there. Sorry to tell you, but there is no driver for Windows 7. Maybe, soon, Xerox will provide the driver.

Jan 06, 2010 | Xerox DOCUMATE 510 Flatbed Scanner

2 Answers

Issue installing xerox documate 510 scanner using windows vista


Have a Documate 510 Scanner and keep getting the following error message: "out of memory, not enough memory for scanning device". How can i fix this?

Apr 07, 2009 | ScanSoft PaperPort Deluxe 9...

2 Answers

Xerox DOCUMATE 510 paperport error


Have you tried going to the Xerox.com site and downloading the new drivers, software available there?
Sounds like there is some corruption in your file system.

Feb 20, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

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