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Print axis server error

Print jobs are hanging in queue. on the axis print server says it is out of paper but is not. also says it has been power cycled for 88 days but was power cycled today.

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Check online to see if there has been any new update for that print server.

clear the job and try again.

make sure the print sever is plug into different outlet And the sever or the pc in different outlet.

good luck.

Posted on Jun 16, 2008

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HP C7280 wont print custom size card stock 7.25 x10.25 wont feed or paper jam, however will print when fed on the left side but no guide to keep paper straight. how to correct this issue, Ive cleaned


Your question does not provide all the information necessary to absolutely resolve the issue. By now I suspect you've already resolved the issue or given up. Perhaps someone can use this info.

Need to know: Operating System (Windows 95/98/Vista/XP/7/8), Application (Word, Paint, Firefox, etc), type of job (jpg, pdf, text, etc.)

There is no short answer possible; but, I may be able to help with a generic answer. I can't help on Apple but I suspect it's the same as Windows, (and Unix, Linux, OS2, etc.).

Provided the Printer works proper on normal 8 ½ x 11 stock (print media) then it is not a printer or Queue issue unless it is just confused. As a printer technician I have seen this resolved by rebooting the machine(s) and trying to print again. If that doesn't resolve the issue you need to know:

The application you send the print job from tells the Queue what stock (letter, legal, card, envelope etc) to expect. The Queue, a component of all versions of Windows, is created when the printer is initially installed on the computer. The Queue holds print jobs and then sends them on to the printer when the printer tells the Queue it is ready. Some applications are more robust allowing more options than others. However, printing from inside a browser is frequently sketchy. If you're printing from an application that is different from the one that created it you may face an issue of the printer not getting the correct stock information.

Very Important: First before you attempt to send the print job check the settings in the app to insure your job has the right paper stock selected. Then, as you prepare to send the job from the app to the Queue before you hit the final "Print" button, check the "Paper Source/Size/Media" boxes in the "Printer Properties" to make sure your sending the right stock information. If that doesn't fix it; try to save your project in a format readable by another application and try to print it from the other app.

Note: 1. Print jobs are served to the printer by the Queue one at a time on a FIFO (First In First Out) basis. Sometimes print jobs get hung up in the Queue. A hung print job will block all subsequent jobs until the hung job is cleared. When a print job is sent and nothing happens (no printer activity or error messages on the screen.) look in the System Tray for a printer icon. Open it up and see if there are any jobs hung. If so cancel them and start afresh. This may require a reboot.
2. Print Queues can (rarely) become corrupt and must be deleted and rebuilt.

There are still variables too numerous to mention.
You can get HP Support at
HP Photosmart C7280 All in One Printer support

Whew! I've never tried to help resolve this issue in a post. Good Luck!
25342631-ojhjuia1t4y4ymvfomrnrmax-5-0.jpg

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1 Answer

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I don't see how this can be done, because there are 2 different print queues in question. Not to mention the lag and buffer required by the printer. So when you disconnect communication the job hangs.

Besides the spooler at work my lie on a dedicated print server, especially if the printer is on a network and and not attached directly to you PC.

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Disconnect all data cables and power the printer OFF and ON. If the printer returns to READY, Reconnect the data cable and try printing again. If you are getting a paper jam error, please take not the error code and locate the jam. For further assistance, please contact Lexmark Technical Support.

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  1. Clear all print jobs waiting to be printed from the computer before turning off the printer. To fully clear all print jobs you will need to restart the computer. See the following Related Articles if you require help with this step:
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  4. Open the printer lid/scanner unit to make sure any tape securing the ink cartridge holder/print head has been removed. Some printers have a plastic block which helps prevent the ink cartridge holder from moving during transit - make sure that this has been removed/is not in place.
  5. Check for any foreign objects inside the printer that may be causing an obstruction to the print head. Check for torn pieces of paper around the front of the printer and the ink cartridge holder/print head. Carefully remove any paper or other obstructions from the paper path and inside the printer by hand.
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