Question about Eclipse AVN5500 Car DVD Player

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AVN5500 What I get on the screen is "call 800" what the hell do I do? I have the CD that unlocks it but the screen will not pull out to expose the cd tray how can I correct this?

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  • blues297 Jan 11, 2009

    the battery was loose,a nd it reset all my system in my car. i started the car and can't work the music system i'm locked out. can yu help me to get in it says to call the 800 number what is the map and av buttons



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For avn 5500 on the left:press menu and cont ant the same time, while holding them down press menu on the right 5 times

a menu will appear and ask you for a code. you have to call 800-233-2216 and pay $25 for the code. you will have to explain where you bought your eclipse and or know the name of the original owner. if it doesnt match they will not give it to you

Posted on Jun 13, 2009

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Please have the following information before calling the Service
Department at (1-888-557-8278):
• Dealer account number {Applies to Eclipse Dealers ONLY}
• Customer First and Last name.
• Model Number.
• Serial Number
• 6 digit Security Code.
• After it says “CALL 800” on screen
• Press and hold MAP and AV buttons at the same time
• While holding MAP and AV buttons, Press the
MENU button 5 times continuously
• Screen will show up with 6 digit security code
• Enter Unlock Code by using touch screen
• After entering the unlock code press ENTER on

Posted on Jan 04, 2009


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