I'm with Time Warner/Road Runner internet service and for no apparent reason, my internet disconnects..2 bottom green lights flash..I call TW..they say they are sending a signal to my modem and my modem is not receiving the signal and that my modem is no good. An hour later, the modem kicks back on with all lights green and everything's fine. Is my modem bad?
Sounds like a switch before the signal gets to your house. Modems usually don't go out intermittently unless they are overheating. Is the modem in a ventilated area where it can get some air? An alternate is to borrow a modem from a friend to test it. Usually one of your niehbors will have the same service and the same modem. I had my surfboard (from comcast) for 5 years and it was solid as a rock, the spotty services was always at the Comcast switches (at the street or the nearest hub.
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<p>There are two basic types of IP addresses of internet
service providers (ISPs) to provide customers with Internet services: a dynamic
address or DHCP and a static IP address. A static IP, as the name implies, uses
the exact same IP, and you're online all the time. The DHCP IP configuration
uses a "stack" of available IP addresses each time a modem is online
and an IP address of the network of the ISPs is simply grabs the first
available IP address from the stack. The IP configuration of DHCP, then it is
very easy for a new public IP address from your provider at any time <br />
<p>1. Unplug the cable modem from Time Warner. Total count of
30 seconds and close. <br />
<p>2. Allow the modem to reboot every five minutes. During this
time, goes through the boot cycle, contact your provider and ask for a dynamic
IP address. <br />
<p>3. Navigate to the computer's IP Configuration Manager. For
most versions of Windows, the easiest way to do this is to open the Start menu,
click All Programs, then select "Command Prompt" from the
"Accessories" menu (for future versions of Windows, you may need to
the right button on the Command Prompt and select Run as Administrator "to
show itself sufficient permissions on IP of the computer information). <br />
<p>4. IP address to test your computer by typing
"ipconfig" and "Enter" Command to the numbers printed next to
"IP address", like "IPv4 or IPv6 address." The number
displayed on the public IP address of the DHCP as the modem from Time Warner
will receive net. <br />
I would need a few more details to really get to the heart of this but the first thing I would do is connect this Dell to the router with an actual cable, if only temporarily. See if there are still issues when directly connected. Depending on answer to that you would know if the wireless is some how responsible or if there is some other cause. If there are no issues with a direct cable I would say it is the wireless card or signal. You could a try different wireless hardware on the dell or switch channels on the wifi router to see if that helps. I can't think of a reason why four computers on the same router would respond differently to a specific site.
Turn everything off for 2 minutes, cable modem, router and pc.
Turn on modem and wait 2 minutes for the modem to sync to TW. Turn on router after 2 mins and wait until the router syncs with the modem. Turn on PC It sounds like your router lost its connection to the cable modem, which happens from time to time. TW will not help with your router. I worked for a cable co and the router and modem losing sync was the at least 70% of the calls. FYI cable doesn't use DSL,just the phone co.
the internet light, is usually a blinking green, showing that it's seeing the internet signal. The only reason it's red, is cause there's no net signal..double check the phone line going into the back of your router, and change it if you need to. check your computers warranty here 4 FREE
There are no ports to open on the DCM425, as it's a cable modem, not a firewall. Earthlink/Time Warner will likely not be truthful when it comes to blocking ports on their end. Would it be possible to change the port that your PS2 is using?
Same goes for the bittorrent question, only I'd switch to uTorrent and different ports as well.
You can try doing a "Hard reset" on the modem but it looks like you've tried most combinations. To do the hard reset:
- unplug the coax cable from the back of the modem
- Push and hold the "reset" button in for 15 seconds
- Allow the modem 30 seconds to reinitialize and then plug the coax cable back in.
Within 10minutes you should have activity back. If not, the modem needs to be replaced. I know you may have tried something similar to this but I'm hoping this may help.