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Kenmore washer model 110.92597200 agitation problem

Hi:
My washer agitates one way, but instead of reversing it thumps and goes part way back. (the light in the laundry room dims when it thumps back) I replaced the motor coupler - it was destroyed. The problem didn't go away. I checked the agitator dogs and the shaft, they look ok. Everything else works fine - spinning, draining, filling. Any suggestions?

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  • Catinthewash Jun 13, 2008

    Thanks Dutchman. This is a direct drive machine. The motor runs great when it's spinning/draining. Do you think the brushes are bad just for reverse?

  • Catinthewash Jun 13, 2008

    Thanks. I'll check the motor. If it looks ok I'll open the gearbox. I'm hoping I'll see an obvious broken part that I can replace.

  • Catinthewash Jun 16, 2008

    Good news. I took the motor and gearbox assembly out - didn't see any obvious damage. I ran the gearbox with an electric drill and it worked fine. I ran the motor and it worked fine. Then I reconnected the motor to the transmission, jumpered the lid switch and the water level switch, and ran the assembly on the garage floor. The problem returned. But - it only happened once. Now I'm thinking the motor had lint or dog hair stuck in it (in the brushes?) Since Saturday the machine has worked perfectly. I'm going to let it go for now and if it fails again I'll put more effort into that motor. Thanks for the advice Dutchman!

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  • 487 Answers

When it is not a direct drive it will be the carbon brushes in your motor which are gone.
This will explain the drain in power.
Good luck

Posted on Jun 13, 2008

  • eric bosman
    eric bosman Jun 13, 2008

    yeah it might be the problem. There are a few things which can cause this. I took a look at the drawings. You have a gear case, clutch and motor. 2 things which can be the cause of this. Motor or gearcase.



    Follow Link then you know what I mean

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I have a kenmore model 110 top load washer that does not agitate properly. it is very weak. What are the correct ways to troubleshoot, diagnose and repair this?


First thing to do is remove the agitator and see if the splines (ribs) on the agitator or bushing are stripped. The ribs are only plastic and meant to shear under stress to protect the transmission.

Earlier washers have a nut or cap on top of the agitator (may be reverse threaded).
Newer units, the agitator just pulls off.

May 22, 2011 | Kenmore Washing Machines

1 Answer

I have a Kenmore Elite top load washer, model # 110.16972500. I got a shoelace cought under the agitator.


Hi and welcome to FixYa, I am Kelly

Take a look at this link so you can see what parts secure your agitator in place:
http://www.searspartsdirect.com/partsdirect/partsdirect/showSubComp.pd?imageUrl=http%3a%2f%2fc.searspartsdirect.com%2flis_png%2fPLDM%2fK0507016-00003.png

Also see this link for item number descriptions:
http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-elite-Parts/Washer-Parts/Model-11016972500/0583/0153200/K0507016/00003?blt=06&prst=0&shdMod=11016972500

You have to lift off the cap (Item 1) and then the inner cap & washer (Items 22 and 23) to get to the mounting bolt item 21. You will have to use a socket and an extension to remove the agitator mouting bolt. After removing the mounting bolt you should be able to lift the agitator to free the shoe lace. Re-assemble in reverse order. Mounting bolt... inner cap and washer... then the top cap.

Thanks for choosing FixYa,
Kelly

Feb 15, 2011 | Washing Machines

1 Answer

We have a Kenmore 110.92283800 washer that does not seem to be agitating correctly. It barely agitates. We recently replaced the couplings as it would not agitate at all. But, it stilll seems very...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:


http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-11092283800/0582/0153200?pathTaken=&prst=0&shdMod=11092283800

and you'll see a list of major sub-components with diagrams and parts.

I'd first verify that the Motor Coupler that you replaced is installed correctly with the plastic pieces firmly pushed onto the motor and gearcase shafts and the center rubber coupler seated on the "prongs" If you verified this,

This problem points to a couple of places:

The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight gear oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

In answer to your other questions:

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

As an aside, tearing the washer apart will give you the opportunity to completely clean it.

Jan 25, 2011 | Kenmore 22062 Top Load Washer

1 Answer

Agitator not working


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

You should be able to see the model number by lifting the lid and looking to the back of the washer. It likely starts with a 110.

See the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=21&osCsid=24ab6056160f539e3df54ad2ca6c44de


This problem points to a couple of places:

The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

In answer to your other questions:

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

As an aside, tearing the washer apart will give you the opportunity to completely clean it.


Jan 18, 2010 | Kenmore 22422 Top Load Washer

1 Answer

I have a Kenmore top loading washer model #110 and won't agitate


First, see the Sears parts site for your washer.

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.23912100

Also see the Whirlpool (Kenmore) Service Manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


The first thing I'd try is using a different cycle. If the washer works as it should, the problem points to the timer.

I'd also check to make sure that when replacing the switch, the connections to the timer haven't come loose.

Since you've replaced the Lid Switch, the motor has power for the drain and spin cycles.

These washers use a reversing motor. The motor turns one way for agitating and reverses for the drain and spin.

Since you cannot hear anything when it is supposed to be agitating, the problem does point to the timer or motor.




Nov 14, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Bottom part of agitator does not work, i replaced the clutch dogs two weeks ago for the top part. kenmore series 80


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

There are a number of Series 80 design washers. You'll need the actual model number to better check for the problem.

First, I'd remove the top agitator (as you've already done), then I'd remove the main agitator.

Under it you will see a clip and what Whirlpool calls a "washer". The "washer has two prongs, one fits into the main agitator shaft drive and the other fits in the lower agitator. If one or the other of the prongs is broken, the agitator most likely wont. I'd also look inside the main agitator to see if the ridges are broken off.

I'd then start the washer on it's smallest cycle and see if the main agitator shaft turns back and forth. If it doesn't and the washer goes through it's drain and spin cycles, the problem is likely in the transmission itself with what they call the agitate gear and / or agitate cams.

Please see the Whirlpool / Kenmore PDF document on installation, maintenance and operation of direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6?OpenView&Start=1

This is a Whirlpool document with parts lists for their commercial washers (basically the same as the consumer models)

If the problem is in the transmission, although it looks complicated, it really isn't that bad if you have a moderate level of mechanical ability.




Sep 26, 2009 | Kenmore 22422 Top Load Washer

1 Answer

My kenmore washer 70 series model 20712 990 will not agitate or spin. it drains, but won't agitate or spin. what is the problem?


This model has a safety switch in the door switch. This switch goes bad and the machine will not spin or agitate. Have that replaced and you will be back in business. Hope this helped you out. Good luck.

Jun 05, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Top load washer machine will not agitate


Hi There,
Check to see that the belt is being driven by the motor when it goes into the wash cycle. Let me know if this helps and thank you for using FixYa!

Mar 10, 2009 | Kenmore 24902 Top Load Washer

3 Answers

Clothing stuck on agitator with top loading washing machine


Dear Whitworth,

please rate this solution if it meets ur needs, else choose fixya...

The agitator's movement back and forth is important for the cleaning of your laundry. If it doesn't function properly, your clothes won't be as clean as possible. If your agitator does not move, moves only in one direction or its movement is very weak, you will probably need to remove the agitator. Furthermore, in order to inspect the tub for leaks, the clutch assembly, the splines, or to remove the spin drum, you will have to remove the agitator.

The agitator is fastened to the agitator shaft and its movement is driven either by splines or a simple clutch assembly. The splines are usually plastic or rubber nubs on a cylinder that fits over the agitator shaft. If the nubs wear down, the shaft will not turn properly or it will turn weakly. If the agitator is moving in only one direction, the likely cause is the clutch assembly. The clutch has dogs that depress and pop up with each turn. If those dogs are worn, they will not engage properly and the agitator will turn only in one direction.
Various makes and models differ in how the agitator is removed. In some newer models, the agitator just lifts straight up and out. However, in most models you will have to do some combination of the following steps. First remove the fabric softener dispenser, if any. It should either lift or screw off. Next remove the cap. It may lift off, screw off or failing that, it may need to be pried off.
Beneath the cap some agitators are secured in place by a bolt. Use a socket wrench with an extension to remove that bolt. Some Maytags may have a screw near to the bottom of the agitator post that must be removed. Now try to lift the agitator straight up, possibly with a little back and forth rocking motion. Use caution when pulling, the agitator may come loose suddenly and hit you in the face or send you flying backward.
If the agitator is particularly stubborn, you can loop some rope under one side of the agitator at the bottom and then up over a broom handle. Now loop it again under the other side of the agitator and back up to the broom. Brace one end of the broom handle against the top of the washer and lift up on the other end. Double check that you have removed anything that may be securing the agitator in place. Do not use too much force or you may damage the washer cabinet, agitator or injure yourself.
Click here to order replacement parts.


please rate this solution if it meets ur needs, else choose fixya..Thank you.

Dec 17, 2008 | Kenmore 22422 Top Load Washer

1 Answer

Series 70 Kenmore Washer Won't Agitate or Spin


baseball, sounds like a broken coupler, check out this post and post back, Catriver http://www.fixya.com/support/t144580-kenmore_8series_washer

Apr 26, 2007 | Kenmore 22422 Top Load Washer

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