Question about HP Officejet Pro L7580 All-In-One InkJet Printer

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Have a HP Officejet Pro L7580 All-in-One Printer. I have used it to scan book (to sell on eBay) in the past. Now when I try to scan it tells me there is a paper jam. I have looked all through the printer. I see NO paper. Help! I have tried HP, was on the phone for over an hour, with no real help. Thanks in advance!

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Okay, here is a simple test.

Put an "X" on the top sheet of paper in the input tray. Use pencil to make the "X".

Now create a very simple text document and print it out. If the page with the "X" stays in the paper tray, then you now know that you have a "Paper Pick" failure.

Please let ma know what happens when you run the test.

Don

Posted on Nov 03, 2010

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Sounds like it could be printhead issue... have you replaced the printhead ? costs about $70-$80

  1. Load plain white paper into the tray.
  2. Press the Setup button (have a HP Officejet Pro - c01726396.gif ).
  3. Press the Down Arrow (c01243324.jpg ) to select Print Report , and then press OK .
  4. Press the Down Arrow (c01243324.jpg ) to select Self-Test Report , and then press OK . The product prints a self-test report.


i would look through this link to figure out the issue first though

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=56700&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=2512008

if this was any help please rate me

Posted on Nov 02, 2010

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