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Dell photo 944 printer paper feed

Load paper into tray and press print but the paper goes so far then stops. The printer sounds like its going through the motion of feeding the paper in and printing but the paper stays put. There is no paper stuck in the rollers so that isn't a problem.

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  • 5 more comments 
  • tecvmax Aug 18, 2008

    paper will not feed. goes so far down and then just stops. its trying but thats all. there are no paper jams.

  • cphilliard67 Nov 14, 2008

    Also have a Dell photo 944 that I thought something was jammed, but can't seem to see anything...Help!

  • richardedew Jan 27, 2009

    I have the same problem with my 944 printer. The printer will feed the first page, but will not print. I have tried to locate a paper jam, without success. It seems as though the paper will only feed so far and stop.

  • Anonymous Jan 29, 2009

    My Dell Photo 944 states "Clear the paper Jam, but no paper is jammed and when I press the check mark to continue - it rolls the feed roller and returns to the Clear the paper jam screen on the printer.

    How can we solve this problem - does any one know?

  • murr9506 Feb 07, 2009

    My Dell 944 printer tries to feed 3 times then stops. Sometimes it will feed if I help it a bit, but may cause it to warn of a paper jam. It seems to be some sort of problem with the feed rollers, but I don't know how to get to them to clean or replace them.

  • Anonymous Mar 17, 2009

    same problem; any fix?

  • murr9506 Apr 14, 2009

    I have the same problem with my three year old Dell 944 printer. I have to hand feed each page and wiggle it down before the feeder roller will catch it. Otherwise, it just tries 3 times and stops. I can't get good directions on how to get to the rollers to clean them, but did see online to use warm water (not alcohol) and something like a tee-shirt to dry. Anyone know how to get to the feeder rollers on a 944?

    I'm wondering if I need a new feeder roller. I think they call this the "ADF feeder." I'm also having trouble getting information from Dell on who in the Charlotte area they would recommend for non-warranty work like this. Anyone know? Thanks!



6 Suggested Answers

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Posted on Jan 02, 2017

  • 159 Answers

SOURCE: Print job will not print from the manually feed tray unless I select the Go button for it to process

Table 3-7. Paper Handling Menu
Item Values Explanation
For supported paper sizes
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope size currently loaded in the
envelope feeder.
For supported paper types
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope type currently loaded in the
envelope feeder.
Determine how the printer will use
Tray 1.
FIRST: If paper is loaded in Tray 1,
the printer will pull paper from that
tray first.
CASSETTE: A paper size must be
assigned to Tray 1 using the
TRAY 1 SIZE option (the next item
in this menu when TRAY 1
MODE=CASSETTE). This allows Tray 1
to be used as a reserved tray.
For supported paper sizes
see page 1-12.
This item appears only when TRAY 1
MODE= CASSETTE. Set the value to
correspond with the paper size

Posted on Mar 16, 2008

  • 106 Answers

SOURCE: Photo Paper Feed


the issue that you have might need to change some settings from the printing properties. WHen you hit on PRINT, a box will open, right? look on the top right of that box, you will see "PROPERTIES" or "Preferences" just click on it, then another box will open. Click on Printing Shortcuts tab, try to review the settings. And if you want to print using the main tray, it should set it to Automatic select or Main tray. And make sure that it sets to General Printing. But if youre going to print a photo, you will have options there to choose what type of paper when you click on that, the settings on the paper size, paper source, etc. will change also. For paper source, make sure that it sets to Photo Tray.

If you will be able to open printing preferences, all options are there, you just need to read and choose which settings you want to use.

Thank you so much.


Posted on Jul 07, 2008

  • 2 Answers

SOURCE: mp600 pixma printer

I'm not sure if you've already checked this, but this was my issue. I, too, would try to print something and it would make a great deal of clunking noise but would then say that there was no paper and told me to load some. I went to the Canon site and before I actually went through the process of cleaning the print roller, I checked the feed switch button on the display panel. It's right below the ON/OFF button and, what do you know, it was set to feed from a paper cassette instead of the back loading tray. I pushed the button and it's now printing fine. I'm sure we must have accidentally hit the button when we were trying to turn the printer on or off quickly. Hope this does the trick! It's always nice when it's something easily fixed!

Posted on Sep 07, 2008

  • 91 Answers

SOURCE: HP 4215 won't feed envelopes

I assume you are using the manual feed try, if so there is a tire (rubber) near the center of the tray, just use any penetrating oil (such as triflow or wd-40) and clean the tire. Same thing goes for the tray assembly, there will be one half circle tire (flat on one side round on the other its the round side that needs cleaning).

Posted on Dec 29, 2008

  • 1952 Answers

SOURCE: Paper Jam on Rear

clean this roller

Posted on Jan 22, 2009

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To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the feed roller clean. IMPORTANT: Unplug the power before cleaning the feed rollers.
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