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Please connect to pc

I just bought a 30gb philips mp3 player and it workd fine for a week but out of no where it stopd working and shows on the screen that i need to connect it to the pc. but when i do that the computer wont even recognize that is there and i cant get it back to work. does anyone know why this happens or wut to do to fix it. GoGear hddo65/05 messagew problem please connect to computer machine does not repond to anything checked philpipd troubleshooting tried reset to factory settings no reponse. no drive shown in My Computer Device manager says no drivers installed removed and reistalled software. no reponse from anything except when unplugged from USB message reappears

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Spoke to philips
after they tried without success
advised faulty machine
got replacement from supplier
thankyou for your help

Aaln

Posted on Jun 22, 2008

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I have the 30gb gogear mp3 player and while I was syncing it it malfunctioned...now my computer says it doe'snt recognize it and that it malfunctioned and it's screen shows that it is connected to the...


Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

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My GoGear 30GB is not charging.


If your GoGear really is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

Dec 28, 2008 | Philips GoGear HDD6330 MP3 Player

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Sa177/00 "recovery mode" problems in Philips Firmware Manager


Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

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Help with mp3


If it doesn't work when unplugged and fully charged, that problem is not going to go away. You can do the Repair in Philips Device Manager, but it will erase all of your songs and it probably will not work. The problem is, Philips is all out of these players, and they no longer make any 30GB models - 8GB is the max.

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Not really, the screen flickering is due to a faulty circuit inside of the Mp3 player. If you have another one, you might be able to swap out the screen circuits, adn fix it, but this is very difficult.

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1 Answer

Please connect to pc


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 29, 2007 | Philips GoGear HDD1850 MP3 Player

1 Answer

My computer wont detect my player


Refer to the FAQ on this issue on the Philips website.

When that fails:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Aug 20, 2007 | Philips HDD1630 MP3 Player

2 Answers

My philips 30gb gogear mp3 player wont work


ok...you are almost there... now go to "My Computer" icon and click it and then find your new drive letter associated with MP3 player. (if you hover it, it should show the 6 Gbytes..or slightly less..of storage available). Click it and you can see the contents of the MP3. Use Mouse drag and drop from there to add songs.

Jun 09, 2007 | Philips HDD1630 MP3 Player

2 Answers

Please connect to pc


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Oct 18, 2006 | Philips GoGear HDD6330 MP3 Player

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