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My Savin C2525 copier is showing a code SC443. It's FROZEN, some brainiac was trying to make counterfeit 50's. Can't get thru on any screen.

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  • marymichel Nov 03, 2010

    don't see service code 443 in manual. what is a fuser?

  • marymichel Nov 03, 2010

    My Savin C2525 is totally frozen and the code sc443 in on the display. Cannot get to any other screen all are frozen. It's a 2006 machine.

  • marymichel Nov 03, 2010

    wish it was as easy as unplugging.

  • marymichel Nov 04, 2010

    thought it was going to work but alas, no. It did shut down but came back with the same message. Also, a bit more detail, flasing "Cannot connetct with DHCP server".

    Any more suggestions. I cannot believe no one out there can figure this out! Come on man!

  • marymichel Nov 06, 2010

    tried but didnt' work

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7 Answers

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Hi, you should be able to reset the machine to clear that error code. Turn the copier off using the orange switch on the lower left side, wait a couple of seconds for the green light on the operation panel to go off, then turn the copier back on. The code should be gone, and you should be able to resume normal operation.

The copiers do have built-in counterfeit detection so that they will lock up when someone tries to copy any denomination dollar bill. If you turn the copier back on and the SC443 error code is still there (or if it reappears when you try to run a copy) you may need to have either the image transfer unit (part# B223 6036) or the image transfer motor (part# AX05 0249) replaced by a service technician, or the technician might have to clear the machine's non-volatile memory. But more than likely, once you completely reset the copier, it will run fine again.

Posted on Nov 29, 2010

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What you will want to do is go into the users guide and find the reset factory defaults option usually it involves holding a button or two while starting the device however are sometimes very different


hope this helps
Robb

Posted on Nov 07, 2010

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Maybe you damaged the encoder disk during your repair on the transfer unit, or you did not install the yellow transfer roller the right way. This SC has something to do with the belt rotation.

It is very easy to damage the belts when they are taken apart. Best and easiest thing is to just order a new transfer belt assy'.

Hope helps.

Posted on Nov 05, 2010

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Hello

You will have to reset your machine

Press and hold the "./*" key and the "#" at the same time. Hold down both of these keys for at least 10 seconds.

Release the keys when the copier shuts down. The copier will shut down and automatically power back up. When it has completed the power cycle, it will have been reset to the original settings.

You may lose all saved data on the copier

Posted on Nov 04, 2010

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Unplug it for about ten minutes. that should reset it.

Posted on Nov 03, 2010

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I am sure that this has been suggested already but just in case it hasn't. Try unplugging the maching for about 15-20 minutes. Then plug it back in and see if it clears.

Posted on Nov 03, 2010

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The service code 443 is a bit strange to me,, did you check your manual for the error / service code list and see what it is.. more than likely its a consumable and the once I'm thinking is the fuser. You might need to replace your fuser..

Posted on Nov 02, 2010

  • Rishi Roshan Ali Nov 05, 2010

    the fuser is the device that binds the toner to the paper.. Its what gets Hot, look at your manual for instructions on replacing..

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