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Re: mps is frozen with picture of a battery on it
Generally it is found that main capacitor in it gets dry solder.
FIRST..Try reformatting and reinstall the firmware.
Then check your version of Windows Media Player.
Start the program Look for the 'Help' option along the top of the window (push Alt-H if you don't see it) Select 'About Windows Media Player'
Your version should be displayed somewhere in the window that comes up. If you have anything lower than 10 you will need to upgrade. If you already have WMP 10 or higher check Device Manager and see if the player is showing up in there with an error. To open Device Manager follow the steps below.
Open the start menu Right click on My Computer (or Computer if you have Vista) Select 'Manage' Select 'Device Manager' on the left side
Look for anything showing up in Device Manager with a question mark or exclamation point. If you see the MP3 player showing up this way then right click on it and select 'Uninstall' from the menu. Then disconnect and reconnect your player.
Hope this works
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Hi lcharlingen3... Downloading Music to your MP3 Player
1...You must download and install Windows Media Player 11 on your computer. NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11. If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10. 2...After you have downloaded and installed Media Player on your computer. 3...Open Media Player on your computer. 4...Install all your music into Media Player that you want to install on your MP3 player. 5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on. 6...Media player should recognize the MP3 player and sync with it. 7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player. Please take time to rate me thumbs up.
Check the connections on both ends to make sure they are attached securely. If the MP3 player is still not recognized, go into the player settings and change the Online Device from Media Device to USB Disk. Use a different USB cord if you have one because it could be broken and not allowing your computer to recognize it.
connect the device to a different USB port on your computer. If the MP3 player is still not charging, plug it into a wall charger. Try charging the Coby device overnight. If it still will not charge, the battery may be bad and you'll need to contact Coby for assistance
Here is what I found:
Connected the player to the PC with and without prior power on successfully
OSD first displays message “Starting…” then:
Icon appears on screen with a picture of a computer monitor to right and mp3 player icon to left
When mp3 player is communicating with computer or sending information, an appropriate directional arrow appears between the two icons; when transferring files using Windows Explorer, the arrow reverses direction appropriately; when there is no activity either way, a series of “Z z z” ‘s appear on screen
Battery indicator icon also appears to right – new AAA battery resulted in a fully charged icon upon startup; no battery whatsoever resulted also in a fully charged battery icon appearing
-Tha Mp3 Doctor
let me see if I can help you in this regard.
Check if your computer meets the requirements (Win XP, Windows Media Player version 11 / Win Vista)
Try formating the device and updating the firmware for your device or you may request them have your device replaced.
I also have windows vista. I inserted the disc that came along with the ilo mp3 player and it accepted and recognizes the player. My husband and I bought it for our daughter for Christmas and she loves it. I would suggest uninstalling the program from the disc then reinstalling it. It took the 1st time for us when we downloaded. I hope this help's you out.